IT Systems Admin Support Assistant Jobs in Westlands, Nairobi

IT Systems Admin Support Assistant Jobs in Westlands, Nairobi

Elite Consortium Associate Limited an IT Company based in Westlands, Nairobi is recruiting an IT Systems Admin Support Assistant.

The Job holder shall play a key role in providing ICT support services and promoting the products in the market.

For this task we are looking for a candidate with a structured mindset and understands IT systems, market and solutions very well.

Responsibilities

Setting up, managing and maintaining Microsoft Windows based Servers as well as Open Source (Linux) based Servers

Support external and Internal business clients in IT hardware (servers, network, printers and client PCs/ laptops) and applications such as email, web server, intranet applications

In collaboration with marketing/ business development team, develop solution for clients, systems specifications and guide in responding of RFQs/ tenders and expression of interests.

Installation, customizing, managing and maintaining Organization business applications including Email (Microsoft Outlook/ Exchange), Intranet (Microsoft SharePoint Services)

Customization or further development of web-based content management systems and social media
Conducting regular server maintenance and backup
Manage IT vendors that provide IT services to ECA and contracted organizations

Supporting in sales and sourcing of IT hardware & software accessories

Representing the company in Technical and business development meetings.

Qualifications

Diploma/Higher Diploma

in Information Technology/Systems

At least 2 years’ experience in the IT user support

Confident and goal driven

Sound knowledge of principles and practices of IT Support

Knowledge of customer service principles

Knowledge of basic business principles

Experience in making presentations

Proven ability to support users to satisfaction.

Key Competencies

Proactive mindset and likes to take initiative should be able to work with no supervision

Ability to think analytical and plan effectively

Ability to build strong relations with customer

Drive and commitment

Professional appearance and Good communication skills

How to Apply

Interested candidates to send their CVs and application letters to careers@eca.co.ke by 10th September 2019 , indicate expected remuneration. (Only Diploma Holders in Information Technology with experience in ICT support need to apply)

Kindly indicate “Systems Admin Support Assistant “on the subject line.

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