IT Intern Jobs in Mlolongo

IT Intern Jobs in Mlolongo

Duties and Responsibilities

Provide technical support and assistance to end-users, including troubleshooting hardware, software, and network issues via phone, email, or in-person.

Install, configure, and maintain computer hardware, software, and peripherals, including
desktops, laptops, printers, scanners, and mobile devices.

Set up and configure user accounts, email accounts, and access permissions in accordance with company policies and procedures.

Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure optimal performance and security of IT systems.

Monitor system performance, analyze logs, and identify potential issues or security threats, taking appropriate action to mitigate risks and prevent downtime.

Assist in the implementation of IT projects, upgrades, and migrations, following project
plans and timelines to ensure successful completion.

Provide training and guidance to end-users on how to use IT systems, software applications, and tools effectively and efficiently.

Maintain accurate records of IT inventory, including hardware, software licenses, and
equipment warranties, and assist in procurement and asset management activities.

Collaborate with IT team members and vendors to resolve complex technical issues and implement solutions in a timely manner.

Stay informed about emerging technologies, trends, and best practices in the IT field, and
recommend improvements or enhancements to existing systems and processes..

Key Requirements Skills, experience and qualification

Bachelor's degree / Diploma in Information Technology, Computer Science, or related field is preferred.

Proven experience in providing technical support and assistance

in an IT environment, preferably in a help desk or support role.

Strong knowledge of computer hardware, operating systems (Windows, macOS), and
productivity software (Microsoft Office, G Suite).

Familiarity with networking concepts, protocols, and troubleshooting techniques (TCP/IP, DNS, DHCP).

Proficiency in troubleshooting common IT issues, such as hardware failures, software errors, and connectivity problems.

Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical users clearly and effectively.

Customer service-oriented mindset, with a commitment to delivering prompt, courteous, and effective support to end-users.

Ability to work independently and collaboratively as part of a team, with strong problem- solving and decision-making abilities.

Attention to detail and a commitment to following established procedures and protocols.

Willingness to learn and adapt to new technologies and tools as needed.

How to Apply

If you meet the above qualifications, skills and experience send CV urgently to
recruitment@britesmanagement.com quoting the job title as the subject line on your email

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.

Army Jobs - Navy Jobs - Military Jobs

Scholarship 2024/25

Current Scholarships 2024/2025 - Fully Funded

Full Undergraduate Scholarships 2024/2025

Fully Funded Masters Scholarships 2024/25

PhD Scholarships for International Students - Fully Funded!

Funding Opportunities for Journalists 2024/2025

Funding for NGOs 2024/2025

Funding for Artists 2024/2025

Funding for Entrepreneurs 2024/2025

✅Over 4500 Current Fully Funded Scholarships for International Students

✅ Undergraduate Scholarships 2024

✅ Masters Scholarships 2024

✅ PhD Scholarships 2024 Click Here!

Free Scholarship Newsletter --- E-mail Address

First Name

Then Don't worry — your e-mail address is totally secure. I promise to use it only to send you Advance Africa Newsletter.