IRC Senior Health Officer - Referral Jobs in Nigeria
IRC Senior Health Officer - Referral Jobs in Nigeria
Job Description The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 40 countries and in 22 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.
Contextual Background
The IRC has been present in Nigeria since 2012 when the organization responded to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, integrated approach for conflict affected populations.
IRC Nigeria now operates a country office in Abuja and field offices in Mubi and Yola of Adamawa State, Maiduguri and Monguno of Borno state and Damatru of Yobe State. Currently, IRC Nigeria implements programs primary health care, nutrition, environmental health, women’s protection and empowerment, protection, child protection, education, food security & livelihoods
Job Overview/Summary
This project employs a health system support and strengthening approaches to provide a high-quality primary health care service.
The Senior Health Officer -Referral will work closely with the health manager to ensure that referral support activities of the project are implemented according to the project deliverables across the targeted locations.
She/he will directly lead, manage and coordinate the activities of two-way referral system of patients and establish contact with facility-based healthcare workers, health assistant -referral, referral paramedics, CHIPS Agents, community volunteer and responsible for implementation of timely in referral and patient safety in our service locations. The Senior Health Officer -Referral reports to the Health Manager -MMC & Jere.
Major Responsibilities
Program Implementation, Technical Quality, and Strategy
Lead and support to ensure implementation of a focused a two-way referral system and patient safety activities within the catchment locations of the supported health facilities.
Oversee appropriate use of patient screening, triaging, first aid algorithms and IPC.
Ensure effective routine patient movement, laboratory investigation sample collection with samples from neonates, children under 5, and pregnant women (especially the vulnerable groups) in any phase of expansion of new and existing medical care.
The senior health officer -referral will support the health manager to manage and train facility-based healthcare workers, health assistant -referral, referral paramedics, CHIPS agents and volunteers on patient safety, strengthening of 2-ways referral and basic life support skills in referral ambulance.
Initiate referrals SOPs and ensure adherence to the referral criteria, protocol, SOPs among stakeholders, HWs, paramedics referral personnel, patients and patient relatives.
Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
Promote positive behavioral change and patient education.
Oversee the follow up of referred in terms of their safety, received prescribed expertized management, obtained necessary laboratory investigation and help patients to cope with their activities for daily living while referred and on admission care.
Promote and ensure adequate infection prevention and control standards are always maintained in the ambulance vehicle and surrounding in which patient is referred to for further management.
Follow up with the activities of health assistant -referral to ensure that patient referred to any secondly and tertiary health institution received appropriate care including meal source.
Support the health manager to ensure a planned and well forecast medical bills, patient meal plan and timely retirement of payment reimbursement documents.
Follow up with the health assistant -referral to ensure a good track document of all referred cases are in tone with the spending from the project inception.
Support health manager to follow up with the IRC pharmacy store for timely store release of additional medications and medical supplies that facilitate patient care.
Support and ensure training of health assistant -referral, HWs and referral paramedics on infection prevention and control (IPC) for quality-of-care.
Support health facilities with information, education, and communication (IEC) materials (billboards,
posters, roll-up banners, wall painting, flex banner), registers, printed clinical algorithms, clinical job aids and guidelines booklets/protocols and ensure IEC materials are displayed and put into use needed in patient referral system.
Ensure beneficiary participation, feedback, and accountability in all aspects of the project.
Ensure accurate and timely reporting of referral activities to the officer and manager.
Ensure proper communication of field-based data tools to the HWs at the supported facilities.
Coordinate and follow up with the IRC clinical team in facilitating the EMR process, provide screening/triage for EMR cases from the camp mobile clinics and PHCs to the hospital.
Support in conducting regular field visits to ensure successful application of referral system.
Perform all other related duties as assigned.
Human Resource Management
Oversee the general referral service system and work with the health manager, health assisnt referral, referral paramedics, CHIPS agents, HWs at supported health facilities.
Motivate good use of referral criteria, first aid, SOPs, screening, triage system and basic life support.
Operations:
Ensure proper follow up for timely submission of data.
Adhere to, monitor and ensure the proper usage of EMR contact line and pharmaceutical including health program supplies.
Submit weekly work plans and ensure timely implementation of the project activities.
Communication and Reporting:
Support health manager and oversee the activities of health assistant -referral in compiling statistical reports from the supported patients, health facilities and communities for weekly, monthly and annually submissions.
Ensure adequate flow of information for all supervises with constant feedback as may be required.
Carry out additional relevant or requested duties as may be required by the supervisor.
Key Result Areas:
Overall improvement in the 2-ways referral system, access to timely secondary/tertiary emergency care, adherence to referral criteria and patient education.
Ensure health assistant -referral, referral paramedics are engaged and trained on patient screening, triaging, first aid for active participation in health services within the operation locations.
Qualifications
Education:
RN or RM, or bachelor’s in health information management or related field.
Certificate first-aid and BLS are added advantages.
Work Experience:
Two to three years’ experience in referral work in health, hygiene, and/or nutrition (participatory methodologies, training and teaching in patient safety activities).
Proven experience in community-based programming with the ability to motivate and lead team.
Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
Experience in working in a team and able to lead a team.
Demonstrated Technical/Leadership/interpersonal Skills:
Good knowledge of community health, social work in health, health and wellbeing.
Good communication skills.
Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding program delivery
Ability to work well with others and to respect staff, subcontractors, and recipients of assistance.
Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
Good sense of integrity, service and accountability.
Languages:
Fluent in written/spoken English and Hausa
Ability to speak local languages (Kanuri, Shuwa etc.) will be added advantage.
Computer/Other Tech Requirements:
Proficiency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint
How to Apply
For more information and job application details, see; IRC Senior Health Officer - Referral Jobs in Nigeria
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