IRC Safe Programming Officer Jobs in Kenya
IRC Safe Programming Officer Jobs in Kenya
Job DescriptionUnder the direct supervision of the Field Coordinator, the Safe Programming/Protection Mainstreaming Officer will support implementation of protection mainstreaming interventions to incorporate protection principles and promote meaningful access, safety, and dignity throughout IRC Integrated health, nutrition, and protection response in Hagadera refugee camp. S/he ensures that clients are informed of available feedback mechanisms (both proactive and reactive); regularly promoted through diverse channels.
S/he will ensure clients’ feedback is regularly collected, analyzed, and responded to in a timely manner.
S/he also ensures that client engagement and accountability reports are regularly generated within the agreed frequency and result areas and are presented regularly during project meetings and donor reporting requirements. S/he will ensure program activities, budgets and reports are implemented in a timely manner as per IRC and donor requirements. S/he will ensure needs of diverse women, men, boy, and girls are considered in the services.
Major Responsibilities:
Development of effective training materials to support protection mainstreaming and adherence to key protection principles.
Organizing and delivering trainings and workshops on protection mainstreaming, and other cross cutting issues like disability inclusion, PSEA, and fraud/corruption prevention
Update/review the Standard Operating Procedures and feedback plans together with the Protection Manager and Monitoring and Evaluation department.
In collaboration with the Monitoring and Evaluation, Client Feedback Assistant, provide support in conducting client satisfaction surveys, consulting at risk groups on their preferences, needs and aspirations, reviewing and responding to client feedback.
Conducting accessibility audits, and in liaison with Monitoring and Evaluation department, conduct Do No Harm assessments to ensure that project interventions are accessible, safe, and meets the needs of the affected population.
Support technological improvement of proactive and reactive feedback mechanisms to collect client feedback.
Manage and maintain the client feedback registry and ensure it is fully functional, and well updated.
Capacity build program staff to ensure that client feedback and complaints are received, appropriately recorded, and responded to in a timely manner.
Prepare and share satisfaction survey reports, focus group discussions reports to field management teams to inform IRC response and areas of adaptations.
Development
and Implementation of mainstreaming action plans to ensure assistance and services avoid creating risks and minimize existing protection risks.
Support clients to access services and with referrals to partner organizations for assistance.
Developing and managing a budget, ensuring regular tracking, including participation in Budget verses Actuals (BVA) review meetings.
Contribute to documentation of the success stories and lesson learnt of the project during implementation under the support of Monitoring and Evaluation (M&E) department.
Conduct routine data quality audit of the program with technical support of the M&E department.
Undertaking regular monitoring and evaluation of activities to assess progress, identify issues, collect information, and document lessons learned.
Lead in compiling and submitting timely high-quality donor and activity reports, monthly, quarterly, and final protection programming implementation progress reports.
Ensure work plans, spending plans and procurement plans are implemented.
Represent IRC in relevant coordination meetings at camp level.
Contribute to the maintenance of an up-to-date mapping of effective referral pathways and facilitate appropriate action.
Contribute to business development.
Intervene with different institutions and service providers to promote clients’ access to needed resources and services.
Partnerships and Coordination
Nurture effective working relationships with multiple partners including community leaders, I/NGOs, UN agencies, the government, donors, and IRC team members.
Foster linkages with service providers for the referral of clients.
Liaise directly with communities, local institutions, the government, and local partners on protection issues to ensure coordination and effective implementation of activities.
Represent IRC in relevant coordination and information sharing activities with the government, UN agencies, international organizations, national NGOs, and donors.
How to Apply
For more information and job application details, see; IRC Safe Programming Officer Jobs in Kenya
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