IRC Business System Analyst Jobs in Kenya
IRC Business System Analyst Jobs in Kenya
Background/IRC Summary The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 22 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The IT department supports the organization’s work by providing reliable and scalable applications and infrastructure for the IRC’s offices in the US and around the world, including many technologically challenging locations.
Job Overview/Summary
The IT department provides end-to-end solutions for the organization including Application Development, Integration and Management, Enterprise Architecture, User Experience, Quality Assurance & Testing, and overall Project Management in an effort to help the organization implement the best solutions for its business needs.
In collaboration with IT colleagues and business partners, the Business Systems Analyst works to support the optimum configuration and delivery of Dynamics 365 for Finance and Operations (formerly AX) at IRC to meet end user needs and IRC’s mission, with a main focus on financial, supply chain, and project management areas.
The Business Systems Analyst has responsibility for gathering and analyzing system requirements from business users, systems configuration, reporting analysis and delivery, and ongoing L3 support.
Major Responsibilities
Run and problem solve the daily administration and performance of the IRC’s Dynamics 365 for Finance and Operations (D365) system for users throughout IRC’s field and headquarters operations and external partners
Ensure that IRC systems meet systems and security policy standards
Proactively develop domain expertise in the end-to-end processes and technologies related to financial, supply chain systems, and award management systems
Support additional systems requirements analysis and configuration
Collaborate with staff, including Enterprise Architect, Knowledge Managers, and Business System Managers to build and document the data, metadata, and overall systems architecture
Maintain up-to-date awareness of relevant market trends and near technologies relating to D365 and other systems as needs arise
Support technical relationships with system vendors and implementation partners
Perform user requirements gathering and translate into functional, technical, and project requirements
Create and maintain the systems documentation for collaboration tools including processes and procedures, data architecture, functionality, security, and policies
Collaborate closely with QA teams to participate in and ensure appropriate functional, user acceptance,
and regression testing
Participate in business continuity testing for D365 and other systems
Perform third-level support functions for D365 and other systems
Participate in overall systems coordination and planning to ensure the optimum delivery and usability of IRC systems to the user community.
Collaborate with vendor and internal software development teams to build required functionality
Participate in the design and execution of systems change processes
Required Skills
Bachelor’s degree business related or equivalent
4+ years of experience implementing enterprise resource planning systems and functions, primarily Microsoft Dynamics 365 for Finance and Operations or earlier versions including finance, procurement, inventory, and awards management functions (project management and accounting).
2+ years of experience developing and executing business case testing of enterprise systems
Experience with the support, analysis, documentation, administration, and change management for delivery of global ERP systems with substantial numbers of users across global time zones
Ability to communicate effectively in both verbal (i.e. day-to-day discussions, team meetings, workshops) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications
Strong analytic curiosity and innovative problem-solving skills using a systems thinking and evidence-based approach
Shown ability to work both independently by establishing and maintaining working relationships across all departments and levels of the organization.
Preferred Skills
Business related degree, MBA or equivalent
Understanding of the Software Development Life Cycle
Experience in Microsoft Dynamics 365 for Finance and Operations or earlier versions of D365
Experience with business and security compliance and auditing including SSAE16, ISO27001, and PCI
Experience with Business Intelligence tools and methods such as data warehouses, visualization tools, architectures and relational database systems (e.g.: MS SQL, PowerBI, Oracle, Qlik, LogiXML, Tableau, BIDS, and Cognos)
Experience with enterprise-level system master data, integrations, REST and SOAP APIs, and ETL processes
Experience in the NGO sector in the delivery of systems across varying IT infrastructure and low/intermittent bandwidth scenarios
How to Apply
For more information and job application details, see; IRC Business System Analyst Jobs in Kenya
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