IRC Awards Management Systems and Processes Trainer Jobs in Kenya

IRC Awards Management Systems and Processes Trainer Jobs in Kenya

Background

The International Rescue Committee (IRC) offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster, helping uprooted communities to rebuild. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, we help refugees resettle in the US and become self-sufficient. We are a dedicated advocate for the most vulnerable.

Awards Management Unit (AMU)

This global unit is responsibility for identifying, securing, and managing all funding from statutory/government donors. The unit is organized into the following teams: Strategic Partnerships, Business Development, Compliance and Policy, Program and Awards Support, Partnerships, Training, and Strategic Planning & Operations.

The AMU is a link between donors and the field: providing expert technical advice to the field, while ensuring consistency, compliance and managing risk. This unit ensures that donor compliance policies and procedures are implemented consistently and supports all staff working across the grants management cycle for all restricted funding from global government sources.

Training and Curriculum Development team
For three years the training team has provided training to support the work of the other teams. This year the team will grow to a team of seven. We currently have a full-time Training Coordinator, two E-learning course writing specialists, led by a hands-on Training Director. We are currently recruiting for two new positions.

As AMU grows there is a need to formalise the processes and systems used. Awards management is at the heart of what we do. We need a trainer who can create and disseminate the training throughout IRC to improve our efficiency internally and our effectiveness with our clients, partners and suppliers.

Purpose of Role

The purpose of this post is to develop training on our awards management systems and processes and ultimately support the delivery of finished training products in collaboration with key stakeholders in AMU. Our current system is called ‘OTIS’ but we are planning to change our system over the coming years.

The role will focus on producing interactive training materials either for face-to-face training or online interactive webinars. It will also produce scripts for the e-learning team to use to create self-directed training.

In time, this role will develop to supporting the delivery of training products (remote or in-person), working with the SMEs (Subject Matter Experts) of that system or process. We envisaged the role to be 70% on systems with 30% on general awards management.

Key Accountabilities

Awards management system training design and development

Interpret the SME ideas to develop learning objectives for the systems courses.

From the learning objectives create a training outline

Develop interactive and engaging content collaborating with specialist course writers depending on the training approach (ie face to face course, interactive webinars or e-learning course writers)

Proactively improve courses based on feedback and own observation

Proactively update courses based on revised processes and systems

Contribute awards management systems messages into other trainings

Training Delivery

Facilitate online and face-to-face trainings, facilitating with others as needed

Work with the relevant SME and Training Coordinator to ensure the logistics of a training course are in place, including choosing and inviting participants, pre and post communication, venue / online meeting room booked, travel where appropriate.

Knowledge Management and Communication

Support improving Awards Management Systems overall knowledge management, including maintaining box and RescueNet documentation.

Support the communication and advocacy of trainings and other resources throughout AMU and the broader IRC.

Key Working Relationships (internal and external)

Reports to Training and Curriculum Development Director

Close working relationship with the AMU Planning and Strategic Operations team

Close working relationship with other members of the AMU Training and Curriculum Development team

International colleagues (predominantly AMU but not exclusively) involved in curriculum development, course facilitation and training events.

Close working relationship with Program & Award Support (PAS) and Business Development (BD) colleagues.

Person Specification

Essential

Experience

Practical experience and comprehensive knowledge of OTIS

Ability to collaborate with stakeholders across all grades

Demonstrates experience and expertise in taking complex topics and communicating them in an understandable and digestible manner

Familiarity with the IRC’s awards management systems and processes

Advising SMEs on the best training approach

Developed and delivered interactive, adult focused training

Experience of working in a complex and fast paced international organization

Skill

Curiosity to learn new ways to train

Design focused with a keen eye for detail

Must be a skilled communicator. Must have strong interpersonal skills in order to interact confidently and effectively with all levels of internal and external stakeholders.

A positive and collaborative approach with an ability to work calmly through complex situations.

Highly computer literate and good understanding of Microsoft Outlook, Word, Excel, and PowerPoint.

Desirable

Demonstrable interest in working for an international non-profit organization.

Knowledge of IRC structures and processes around award management

How to Apply

For more information and job application details, see; IRC Awards Management Systems and Processes Trainer Jobs in Kenya

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