ipNX Entry-Level Network Engineer Jobs in Nigeria

ipNX Entry-Level Network Engineer Jobs in Nigeria



Purpose of the Job
  • Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

    Expected Key Results (Detailed KPIs)
  • Incident Management (First Call Resolution)
  • Prompt Response to inbound calls and emails
  • Follow up on unresolved complaint/ open tickets to closure
  • Timely Escalation/feedback to relevant units.
  • Preparing Technical Reports

    Educational Qualifications & Functional Skills
  • Candidates should possess a B.Sc / B.Eng in Computer Science / Computer Engineering /Electrical-Electronics
  • Engineering (2.2/Upper Credit Minimum)
    CCNA, CCNP (Desired)
  • Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
  • Excellent business communication skills both verbal and written.

    Work Experience:
  • 0-3 years' experience with the following is a must: IP Routing, MPLS, QOS, VPN.
  • Knowledge and experience with network security (IPSec Firewalls) are desirable.
  • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
  • Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations

    Other Requirements:
  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive
    results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

    How to Apply

    Interested and qualified candidates should send their Resume to: echukwudi@ipnxnigeria.net and Copy: cpaul@ipnxnigeria.net using the Job Title as the subject of the mail.

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