IOM Uganda Receptionist Jobs

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to a diverse and inclusive environment. Internal candidates are eligible to apply to this vacancy and are considered as first-tier candidates.

Background and Context:

The International Organization for Migration (IOM) is committed to ensuring orderly and
humane governance of migration, promoting international cooperation on migration issues,
and assisting in the search for practical solutions to migration issues.

Under the overall supervision of the Human Resource Officer and the direct supervision and
guidance of the Senior Human Resource Assistant, the incumbent will be responsible for providing receptionist and administrative support to the day-to-day operations of the Country Office. The incumbent will be performing the duties below:

Core Functions / Responsibilities:

Greet visitors and provide a positive image of IOM and hospitality for visitors, meetings/ conferences participants and suppliers.

Maintain a visitor’s log and ensure they are provided with security access to the building and offices if required.

Answer the telephone, screen, refers calls, and take messages, as appropriate, promptly, accurately, professionally and courteously.

Receives, directs, and tracks all incoming/ outgoing correspondence (emails, courier packages, faxes, etc.) adhering to established procedures in the mission.

Maintain an updated compendium of documents for office wide use including but not limited to office holidays, staff phone extensions, and emergency contact numbers.

Answer routine questions and provide a variety of information regarding bulletins,
brochures, and other project-related materials.

Provide logistical assistance to meetings, conferences, events, and workshops including invitations, travel/transport, hotel bookings, meeting materials and equipment.

Provide front office support to different units as maybe required.

Perform other related duties as assigned.

Required Qualifications and Experience

Education

Completed University Degree in Business Administration or related field with one years of relevant professional experience.

OR

Completed high school diploma with three years of relevant experience.

Experience

• At least 3 years’ experience working at the front office.

• Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook;

• Attention to detail,

ability to organize paperwork in a methodical way;

• Discreet, details and clients-oriented, patient and willingness to learn new things; and,

• Prior work experience with international humanitarian organizations, nongovernment or government institutions/organization in a multi-cultural setting is an advantage.

Languages

Fluency in English and working knowledge of other UN languages is an advantage.

Values - The incumbent is expected to demonstrate the following three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.

• Integrity and transparency: maintain high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.

• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

Accountability- Takes ownership for achieving the organization’s priorities and assumes responsibility for own action and delighted work.

Communication – Encourages and contributes to clear and open communication.

Explains complex matters in an informative, inspiring and motivational way.

Teamwork – Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results – produces and delivers quality services in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge- Continuously seeks to learn, share knowledge and innovate.

How to Apply

In order for an application to be considered valid, IOM will only accept applications which should include a cover letter (not more than one page) and résumé highlighting the required education and experience.

Interested applicants may send their applications to

hruganda@iom.int no later than 10th April 2022. Reference Number and Position Title: SVN/UG/001/2022 and Migration HealthPhysician NOA should be specified in the SUBJECT field.

Applications from qualified female candidates are especially encouraged.

Only short-listed candidates will be invited for an interview.

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