IOM Operations Assistant - Movements Jobs in Kenya

IOM Operations Assistant - Movements Jobs in Kenya

Under the general supervision of the Operations Associate (Movements and Data Processing) and the direct supervision of Senior Operations Assistant (Movements), the Operations Assistant (Movements) is responsible for undertaking movements activities, with the following duties and responsibilities:

Core Functions / Responsibilities:

  • Coordinate, schedule and book travel for individuals upon receipt of travel-ready status and/or request in accordance with travel requirements, including but not limited to the distribution of Advance Booking Notifications (ABNs), updates, domestic flights, cancellations and departure notifications.
  • Organize and complete all bookings in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT) and standard operating procedures (SOPs) from the Division of Resettlement and Movement Management (RMM).
  • Under the supervision of the Senior Operations Assistant (Movements), distribute travel information to internal and external stakeholders.
  • Compile and analyze descriptive statistics, using I-GATOR to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government’s procedures.
  • Create movement data files, by ABN, for all individuals in accordance with SOPs and for IOM accountability.
  • In accordance with local practices and RMM guidelines and standards, and in close coordination with supervisors, identify and assign escorts to accompany vulnerable individuals.
  • In coordination with the Senior Operations Assistant (Movements), process exit permission paperwork and ICRC Travel Documents in accordance with established standards and the local guidelines.
  • Conduct identity and document verification prior to the distribution of travel documentation to refugees, immigrants and migrants.
  • Conduct pre-departure counselling on pre-embarkation procedures and special needs during travel (such as meals, medication, wheelchairs and medical conditions) as needed. Identify beneficiary vulnerabilities and coordinate appropriate action to ensure they are addressed.
  • Provide regular feedback on work being accomplished to the Senior Operations Assistant (Movements) and keep supervisors immediately informed of any issues that arise.
  • Demonstrate an in-depth understanding
    of relevant Movement Operations SOPs and Movements-related systems and databases (including iGATOR, MiMOSA, SAR and Amadeus), as well as the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Code of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA.)
  • Maintain and ensure the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules.
  • Alert the Senior Operations Assistant (Movements) or management of any non-compliance to SOPs or codes of conduct by IOM staff members or partners.
  • Perform such other duties as may be assigned.

    Required Qualifications and Experience

    Education

  • Five years of working experience with secondary/high school education; three years of working experience with Bachelor’s degree;

    Experience

  • Prior Movement Operations or transportation experience a strong advantage; and,
  • Strong computer skills - Word, Excel and Internet; past experience with Movement Operations-related databases and systems (including iGATOR, MiMOSA, SAR and Amadeus) is a strong advantage

    Languages

  • Fluency in English and Kiswahili is required; working knowledge of Somali is an advantage.

    How to Apply:
  • Interested candidates are invited to submit their application by sending a Motivation Letter and the updated CV to the email address KCOrecruitmentOPS@iom.int referring to this advertisement.
  • Closing Date:1st July, 2019
  • Only shortlisted applicants will be contacted.
  • For more information and job application details, see; IOM Operations Assistant - Movements Jobs in Kenya

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