Interswitch Group Product Owner, Quickteller Consumer & Lifestyle Jobs in Nigeria
Interswitch Group Product Owner, Quickteller Consumer & Lifestyle Jobs in Nigeria
Job Purpose To execute the strategy for allocated products, by planning and coordinating resources, to enable the timely development and implementation of quality solutions and products.
Responsibilities
Contribute to the vision and strategy development for allocated products, taking into account the trends in the industry both globally and locally to enable the attainment of the business objectives.
Create a roadmap, aligned to the product strategy, and conduct periodic progress reviews to support the alignment of stakeholders towards a common goal and to drive the execution of the strategy.
Participate in the development of new products and innovations as a member of the project team and ensure that the scope and vision is adhered to enable the delivery of timely solutions.
Coordinate the piloting of new products or features with clients, feedback the reviews, issues and defect to the project team for resolution to ensure the deployment of a fully functional, reliable product.
Collaborate with the relevant stakeholders to launch and promote the new product in order to create demand for the product.
Monitor and report on the performance of the product and identify any issues to ensure the sustained provision of stable and reliable services to all users.
Provide technical support to sales and business development teams to enable the effective conversion of leads to revenue.
Provide technical
support on customer experience issues.
Send weekly report and other reports as required/requested to portfolio manager.
Monitor and track customer drop-offs.
Research on customer experience improvements and work with relevant stakeholders to prioritize and implement.
Collaborate with the relevant stakeholders to resolve product issues.
Education and Experience
Academic Qualification(s): B.Sc.from a reputable higher institution
Experience (Number of relevant years): 0-2 years.
How to Apply
For more information and job application details, see; Interswitch Group Product Owner, Quickteller Consumer & Lifestyle Jobs in Nigeria
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