Interswitch Group Head, Integrated Messaging Jobs in Nigeria
Interswitch Group Head, Integrated Messaging Jobs in Nigeria
Job Description Build and implement Business Growth Strategies and Opportunities for Interswitch messaging business.
Drive business expansion agenda and service platform optimization to deliver long-term value-add for the Messaging Business value chain (customers/Telcos/VAS
Aggregators/shareholders/markets).
Transform the Interswitch’s Messaging business offerings into a robust fully digitized Omni-Channel messaging eco-system with extensive coverage across high volume messaging sectors.
Grow existing market share, improve Telco relationships, maintain beneficial Regulatory relationships (The NCC) & develop and penetrate new market segments through value offerings.
Develop new business ideas, grow traffic volume to achieve market share plan
Co-ordinate, manage and have direct oversight supervision of the messaging business operations activities.
Effective collaboration with sales across all regions & account management teams (i.e. technical support, advisory services and lead conversion strategies) that increases Interswitch’s Profitability
Build and manage strategic partnerships with VAS players and the value chain in the mid to long term.
Responsibilities
Business Development - Core Areas
Develop and implement strategies that drives, improves and supports: Sales Penetration, Market
Development activities, Product Development and Business Diversification
Direct responsibility of SMS Operations Function within the business
Lead Market expansion efforts beyond current markets served for the Business - Local and International
Develop and maintain strong relationships with key customers on Interswitch’s messaging platform
Prepare Monthly SMS business performance reports covering inventory utilization (Volume) and profitability (Financials)
Business Case Development and Pricing Model Design
Drive Business Process Documentations, develop Business Road Maps that aligns with its relevant business strategies
Business Analysis engagement activities that guide Interswitch Regional Sales efforts for sales penetration
Establish and maintain seamless and excellent process operations relationship with matrix teams
Prepare detailed business specification documents of the new products developed for further engagements with product and delivery teams Work with the relevant
Product/Marketing/Engineering teams to prepare quality Pre-sales kits for the business
Coordinate partnership opportunities sessions with relevant players - VAS Aggregators,
Regulation – The NCC, 3rd Parties and the Telcos
Participate in industry forums, client discussions, and conferences
Drive market analytics and strategies, internal prioritization matrix per time
Direct new business deals closure, negotiate contracts and compliance across relevant internal teams
Protect Interswitch's value by keeping information confidential
Co-ordinate detailed budget planning session YOY for the business
Own and drive on the job knowledge improvement opportunities, embrace educational activities, read professional journals, maintain useful personal networks
Enhance organization reputation by exploring opportunities to add value to job accomplishments
Perform market research and analysis to monitor local environment for the emergence of new market segments
Keep abreast
of trends and developments in digital financial services markets, products features, best practices and operational excellence
Stay ahead of the Competition as it relates to pricing, local market experience local market, their alliances, and credibility etc
Prepare and submit periodic reports on market expansion activities and business initiatives: Sales reports (lead generation, actual vs targets etc), customer profitability and product revenue reports
Key Account Management
Provide customer-focused sales and account management activities for designated customers
Demonstrate excellence in the Messaging business growth through deliberate partnerships and collaboration with existing customers that support positive customer engagement index scores
Secure relevant competitive market information for internal delivery as may be required from time to time
Maintain access to sales tool (SMS Onboarding on AX) to keep track of leads generated and other relevant information to enable performance to be measured and monitored proactively
Provide first level business knowledge of assigned product/services to clients via the sales network
Operational Responsibilities
Vetting of Daily reports on stock usage/monitoring/ sales activities and initiatives
Supervise/Approve Customer onboarding requests on AX portal
Vetting of Monthly SMS Sales Log
Monitor Account crediting activities of the Operations officer
Prepare Monthly performance reports for internal stake holders.
Requirements
First Degree in a Business Discipline
Professional Qualification (not mandatory but recognized)
Minimum of 4 years VAS Industry knowledge , Digital financial industry, Messaging (SMS) and Telecoms
Leadership skills
Information Gathering & Data Analysis
Information Management (confidentiality)
Strategy & Business Case/plan Documentation
Sales, presentation and negotiation skills
Project management
Products/ Services Knowledge and Application
Customer Service Oriented
Financial modelling.
How to Apply
For more information and job application details, see; Interswitch Group Head, Integrated Messaging Jobs in Nigeria
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