International Medical Link Medical Officer - Manager- IML Medical Services Department Jobs in Uganda
International Medical Link Medical Officer - Manager- IML Medical Services Department Jobs in Uganda
The Head of Medical Services will report to the General Manager of International Medical Link (IML) and ensure efficient means of operations within the crucial Medical services Department.
Roles:
Spear head planning, Directing and Coordination day today activities of the department.
Develop budgets and reports and communicate to various stakeholders as required on behalf of IML or the department.
Perform regular monitoring and audits of the departments operations to ensure efficiency, growth and development of IML Medical Services.
Establish policies, procedures and routine activities required for efficient operation of
the department in consultation with the General Manager.
Negotiate for better pricing and working relations with Health Service Providers/Hospitals within the network to ensure low claim rates.
Establish control measures along with all relevant stakeholders to control medical
insurance fraud.
Create opportunities to sensitize clients and hospitals on effective usage and best
practices of the medical insurance policy
Attend / organize in internal and external Continuous Medical Education (CME)
Review claims submitted by hospitals in the network and recommend payment for their claims
Coordinate with the rest of the medical team to ensure selected IML patients are visited to for purposes monitoring claims costs and improving customer experience.
Resolve potential and active customer care complaints under the jurisdiction of the Medical Services Department.
Supervise operations of the Medical Services Department at IML including supervising junior staff.
Requirements
Proven work experience of at least 3 years in a clinical works or a client focused medical services work environment.
Knowledge of common medical challenges and solutions in the Medical field and service industry
Solid understanding of healthcare procedures, ethics and regulations
Customer care skills and practices
Excellent organizational and time management skills
Ability to supervise and train team members
Problem-solving skills and attitude
BS degree in Medicine with a postgraduate qualification in Management and Administration, Business Management, Public health or relevant field a strong added advantage
Excellent analytical skills with an attention to detail
Integrity, with an ability to handle staff and stakeholders professionally.
Ability to commit to a full time job
How to Apply
For more information and job application details, see; International Medical Link Medical Officer - Manager- IML Medical Services Department Jobs in Uganda
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