International Federation of Red Cross And Red Crescent Societies Senior Advisor, Community Engagement and Accountability Jobs in Kenya

International Federation of Red Cross And Red Crescent Societies Senior Advisor, Community Engagement and Accountability Jobs in Kenya

Job Purpose

Lead and coordinate efforts to institutionalize and strengthen community engagement and accountability across the Africa Region within the IFRC and the 49 Red Cross and Red Crescent African National Societies, working in coordination with the ICRC, partner National Societies and external partners including WHO, UNICEF and Africa CDC.

The post holder will lead the IFRC Africa CEA team, operating at regional and country cluster delegation level to roll out the IFRC CEA Africa Strategy and implement the strategic changes and system-wide shifts required to ensure a strong and systematic approach to accountability across Africa.

Job Duties and Responsibilities

For Humanitarian Emergencies and Health Outbreaks in the Region the Post Holder Will:

Ensure CEA is well integrated in the IFRC Africa Emergency Plan of Action and budget and supports the overall aim of the operation.

Lead the IFRC Africa CEA team to ensure National Societies receive the support they need to plan and implement high quality participatory and people-centred approaches and activities within their operations, including;

Provide technical support to response pillar leads to integrate CEA into the design and delivery of their strategies and activities, ensuring communities are informed, can participate, and ask questions, including raising sensitive complaints.

Roll out online and face-to-face trainings to National Societies, IFRC and PNS staff, including building National Society capacity to collect and analyse community feedback and perceptions.

Provide technical leadership and management of the interagency RCCE Collective Service, a long-term partnership with UNICEF and WHO, including supporting strategic decision making, technical support for the team and leading on fundraising efforts.

The post holder will also lead and coordinate efforts to institutionalize and strengthen CEA across Africa by driving the implementation of the five strategic changes outlined in the CEA Strategy. These changes and their action steps include:

Strengthen understanding of and capacity to implement CEA approaches across the Movement in Africa:

Build understanding of CEA and advocate for its importance amongst senior leadership in IFRC and National Societies.

Roll out CEA trainings at all levels to build the capacity of staff in IFRC, National Societies and partner National Societies to mainstream and implement CEA and ensure CEA is integrated into other sectors’ trainings.

Guide African National Societies to institutionalize CEA and integrate it in operations and programmes through the development of policies, strategies and tools.

Strengthen accountability within IFRC emergency operations across Africa by ensuring CEA is mainstreamed in all operations and developing clear, simple and achievable minimum actions and sector-specific tools for CEA in emergency response operations.

Lead the training, mentoring, and maintenance of a pool of CEA surge personnel available for deployment to support emergency operations and formulate terms of references (TOR) for such missions in coordination with surge colleagues.

Work closely with regional technical and thematic leads to ensure effective integration of CEA in IFRC approaches and programmes.

Roll out the Movement-wide Minimum Commitments and Actions to CEA in Africa.

Improve coordination and communication among Movement members who are supporting CEA efforts by leading the CEA Africa Movement working group.

Integrate CEA into IFRC and National Society ways of working so it becomes a standard approach for all staff and volunteers.

Systematically collect and share evidence about the impact of CEA on programme quality with decision-makers at all levels to enhance understanding of CEA.

Increase organizational support and resourcing to institutionalize and implement community engagement and accountability.

Help promote a culture of accountability internally among Movement members and externally with communities and partners.

Project management

Manage the CEA Africa budget, including careful oversight of donor pledges.

Line and technical management of theIFRC CEA Africa staff at regional and country cluster delegation level, including chairing regular team meetings and one-on-one support sessions.

Develop and roll

out the CEA Africa Strategy for 2024-27

Ensure high quality and timely monitoring and reporting of CEA Africa work, including donor, regional and global reports.

Represent the IFRC in external meetings and events, building the reputation of IFRC as a lead actor in CEA.

Build strong internal and external relationships with key partners, including National Societies, ICRC, partner National Societies, UN agencies, Africa CDC, academic partners and other NGOs.

Support global efforts to strengthen CEA within the Movement, for example by supporting trainings, development of new materials and attending conferences.

Education

An advanced university degree (masters) in Communication or Social/Behavioural Sciences i.e. Sociology, Anthropology, Psychology or Health Education or relevant experience is required.

Experience

Seven years’ experience working in community engagement and accountability for a humanitarian or development organisation. Required

Experience of developing CEA strategies and plans for a large organization, including ensuring the integration of CEA approaches into broader organizational strategies and other sectors’ operational plans. Required

Solid experience of designing and implementing CEA approaches, including community feedback mechanisms, tools for communicating with communities (radio, social media, social mobilization) and participatory planning processes. Required

Proven experience in planning and implementing targeted and appropriate behaviour change communication strategies. Required

Experience integrating CEA into emergency response operations, including hands-on experience through emergency deployments to humanitarian disasters or complex crises. Required

Experience of coaching and developing staff and volunteers to build long-term capacity and create ownership, including developing, planning, and delivering training courses. Required

Proven experience of successfully advocating for the inclusion of CEA within programmes, operations and organizational policies, processes and tools with staff at different levels, including senior leadership and technical teams. Required

Coordination experience, with the capacity to build and manage effective partnerships with internal and external actors. Required

Experience of managing and leading a team to achieve shared goals, providing support, and mentoring as needed. Required

Project management experience, including developing plans, budget management, monitoring, reporting, and fundraising. Required

Experience of working within Africa. Preferred

Experience working with Red Cross/Red Crescent National Societies. Preferred

Knowledge and Skills

Advanced analytical skills, able to identify areas in need of improvement and design interventions to address gaps and challenges. Required

Strong advocacy and negotiation skills, able to convince colleagues at all levels on the importance of integrating CEA within ways of working. Required

Strong leadership and coordination skills, able to motivate and guide others towards common goals including people across multiple countries and cultures, both in person and remotely. Required

Good understanding of monitoring and research approaches, able to identify examples of good practice and how to roll these out to others. Required

Highly motivated proactive self-starter, able to set and achieve goals using own initiative. Required

Excellent interpersonal, networking and written/verbal communication skills. Required
Strong presentation, facilitation, and training skills. Required

Ability to multi-task and work under stressful conditions to meet deadlines. Required

Good knowledge of Red Cross Red Crescent planning and disaster management cycle, including planning and response procedures. Preferred

Good knowledge of gender and diversity issues. Preferred

Good understanding of National Society development issues and challenges. Preferred

Willing to travel (up to 30% of the time). Required

Fluently spoken and written English. Required

Good command of French. Preferred

How to Apply

For more information and job application details, see; International Federation of Red Cross And Red Crescent Societies Senior Advisor, Community Engagement and Accountability Jobs in Kenya

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