International Clinical Laboratories Customer Relation Supervisor Jobs in Ethiopia

Job Description

International Clinical Laboratories (ICL) is one of the largest of independent clinical diagnostic centers on the African continent.

ICL has opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.

It is the only laboratory accredited by the USA based Joint Commission International (JCI) for five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.

Job Requirements

Qualification and Experience

BA Degree in Health Science Management
Required : Proven experience in Customer communication and Handling

Plus : Training in Customer Service

Required Skills and Responsibilities

Excellent customer handling capacity and communication skill

Good interpersonal skills to interact with variety of customers

Highly motivated in efficiently fulfilling activities

Ability to investigating and put resolutions for customers‘ concerns

Aware of maintain confidentiality and ethical practices

Fluency in Amharic and English

Experienced in Microsoft Computer application usage

How to Apply

Qualified applicants who fulfil the above requirements shall submit their updated CV with Cover Letter and copies of supporting documents using mail address sintayehu@icladdis.com within 7days of this advertisement.

Note

Please put the position title on the subject line of your email.

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