Integrated Transport Solutions Limited Quality Assurance and Improvement Officer Jobs in Uganda

Role Purpose

You will support and work under the supervision and guidance of the quality assurance manager to ensure consistent quality of Uganda Driving Licence system (UDLS) project
production processes by developing, implementing, monitoring, evaluating and ensuring
adherence to standard operating procedures.

Reports To

Quality Assurance and Improvement Manager

Key External Relationships

• As delegated by the Supervisor

Core Accountabilities

Support the quality assurance manager to ensure the development of fit for purpose QA policies and procedures and monitor implementation and effectiveness of same

Ensure the administration, accurate and appropriate recording and storage of QA records and associated documentation.

Assist the quality assurance Manager in providing ongoing training, motivation, coaching, support and correcting to employees to ensure that quality standards are met

Collect and compile statistical quality data, keeping accurate record of all approved licences

Document and report quality issues to management and other departments in the production process. This will involve preparing quality documentation and reports by collecting, analysing and summarizing information and trends including failed processes, recalls, corrective actions, and re-validations.

Manage the process of ensuring the accuracy of validation information received

Undertake an annual audit and reconciliation of the quality of licences issued

Act as a point of contact and communication conduit with validation officers as required

Maintain detailed records of quality assurance issues highlighting any production issues and devise improved processes and procedures.

Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.

Ensure extensive quality testing of the licences produced before they are released to clients.

Undertake regular market survey and interaction with key stakeholders to identify licence counterfeiting and inform management

Team Contribution

Constructively contribute and collaborate with all colleagues

Delivery high quality outputs

Demonstrate compliance with all legislation and UDLS project policies and procedures

Values and Behaviour

Promote and role model appropriate behaviour to support UDLS project culture, performance and brand

Actively demonstrate the project values

of:

Integrity: We stand up for what is right

Collaboration: We are stronger together

Empowerment: We make a difference

Person Specification Qualifications & Experience

Essential:

• Bachelor’s Degree in Statistics or a related
field

• Solid foundation in quality assurance

• Extensive knowledge of process improvement and enhancement

• Understanding of lot quality assurance
(LQAS) methodology

Desirable:

• Ability to analyse data and create and review processes.

• Good understanding of data management

• Familiarity with QQI requirements in a regulatory environment

Skills & Attributes Skills:

• Organization skills – this role requires a high degree of organization to successfully
direct and oversee all quality assurance procedures and coordinate production processes

• effective leadership, coordination, and motivation skills are vital

• Good analytical and problem solving skills.

• Confidence

• Excellent technical skills

• Planning and organisation skills

• Effective verbal and written communication and interpersonal skills

• Problem-solving skills

• Team working skills

Attributes

• Flexibility and adaptability in responding to a change, including comfort with ambiguity and change to succeed within the evolving and sometimes demanding culture of an organization.

• An energetic self-starter with the ability to work effectively in a culturally diverse, busy and evolving team.

• High degree of professionalism.

• Analytical

• Attention to Detail

• Thoroughness

• Dealing with Complexity

This document is UNCONTROLLED once printed
Other Essential:

• Preparedness to undergo a police check

• Availability to travel domestically if required

• Ability to work flexible hours.

How to Apply

For more information and job application details, see; Integrated Transport Solutions Limited Quality Assurance and Improvement Officer Jobs in Uganda

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