Insurance Regulatory Authority of Uganda ICT Officer Jobs

Job Purpose :

Provide operational support to the Authority’s core ICT operations as well as quality first line technical support to systems users to ensure optimal performance of both system infrastructure and personnel.

Duties and Responsibilities

Implement and maintain policies and procedures to support ICT service level agreements.

Maintain and communicate ICT policies and procedures throughout the Authority in
accordance with best practice and appropriate standards taking into account any legal
requirements.

Formulate ICT proposals, processes, policies for planning and business continuity plan for approval.

Maintain server room in a tidy manner and ensure that devices and network points are
identified with labels.

Repair and recover the system from hardware or software failures and implement the
preventive maintenance exercises.

Issue right configurations to the server and workstation infrastructure and carry out
scheduled health checks.

Prepare reports and documentation on network affecting incidents.

Configure security gateway with ACL on the Cisco router and routinely check the status of intrusion attempts.

Maintain all the registers (access, equipment) and logs (error, access) pertaining to the role and train staff on the use of existing and new technology.

Carry out any other duty as may be assigned from time to time.

Key Performance Indicators

Strong

and robust ICT system and network.

Recovery of data in events of disc crashes.

Updated network layout diagrams.

Person Specifications

Qualifications

At least a Bachelor’s (Honors) Degree in Computer Science or any equivalent qualification from the recognized higher institution of learning.

Competencies

Personal presentation

Knowledge of Cisco routing and switching, VPN connectivity

Knowledge of Windows operating systems and Microsoft Office

Initiative

Analytical skills

Communication skills

How to Apply

Interested candidates who meet the requisite qualifications should submit their applications together with copies of detailed up-to-date CVs with at least three referees, not later than 5:00 pm on 7th September 2020 to:

The Chief Executive Officer
Insurance Regulatory Authority of Uganda
Plot 5 Kyadondo Road, Legacy Towers, Block B, 2nd Floor
P.O. Box 22855, Kampala

Or emailed to:

ira@ira.go.ug

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED

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