Insurance Claims Adjuster Jobs in Kenya

Insurance Claims Adjuster Jobs in Kenya

Sheer Logic Management Consultants is seeking to engage dynamic individuals for an Insurance Claims Adjuster position for one of our clients.

Purpose of The Role:

The primary purpose of the job is to investigate, evaluate, negotiate and settle high frequency, low complexity claims by collecting and analyzing data according to policy application and/or contract provisions.

Determine whether to accept or deny a claim based on all documentation received.

Claims Administration

Register the Claim according to procedure
Set appropriate reserves in line with policy
Determine if the loss is covered in terms of the policy

Assess the Claim based on accurate interpretation of policy wording in place: refer Claims outside Claims mandate

Appoint / recommend appointment of loss adjusters and/or relevant experts: provide appropriate instructions

Detect fraud and report any suspicious claims to the Head of Claims

Follow Claims settlement process to ensure timely settlement of Claims and fees

Conduct timely, professional follow-up correspondence with Clients and Brokers

Attend to Third Party Liabilities

Any other assignments as may be given from time to time

Customer Service

Establish and maintain excellent levels of customer service, with particular attention to:

Responsiveness – speed of service delivery

Quality of service rendered

Adherence to internal and external SLA’s

Audit and Compliance

Ensure adherence with and

implementation of all claims compliance controls as may be specified from time to time by the Claims Manager

Qualifications

University Graduate,

ACII or Diploma in Insurance

Good technical knowledge of consumer insurance

Skills

Complaint or conflict resolution

Negotiation skills

Customer focus

Experience

Over 2 years’ working experience in an insurance company

Over 1 years’ working experience in a claims environment

Technical Skills:

Compliance & Regulatory knowledge

Analytical skills

Communication skills

Time Management

Decision making

Investigative Execution

Leadership Skills:

Professional Integrity

Drive for results

Organizational agility

How to Apply:

If you believe your career objectives match this exciting position, please forward your application and detailed C.V stating your current position, remuneration, contact details by 25th February 2019 to the Sheer Logic Management Consultants E- Mail recruitment@sheerlogicltd.com clearly marking – “Insurance Claims Adjuster”.

Only short-listed candidates will be contacted.

Our Client is an Equal opportunity employer.
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