Insurance Claims Adjuster Jobs in Kenya
Insurance Claims Adjuster Jobs in Kenya
Sheer Logic Management Consultants is seeking to engage dynamic individuals for an Insurance Claims Adjuster position for one of our clients.
Purpose Of The Role
The primary purpose of the job is to investigate, evaluate, negotiate and settle high frequency, low complexity claims by collecting and analyzing data according to policy application and/or contract provisions. Determine whether to accept or deny a claim based on all documentation received.
Responsibilities
Claims Administration
Register the Claim according to procedure
Set appropriate reserves in line with policy
Determine if the loss is covered in terms of the policy
Assess the Claim based on accurate interpretation of policy wording in place: refer Claims outside Claims mandate
Appoint / recommend appointment of loss adjusters and/or relevant experts: provide appropriate instructions
Detect fraud and report any suspicious claims to the Head of Claims
Follow Claims settlement process to ensure timely settlement of Claims and fees
Conduct timely, professional follow-up correspondence with Clients and Brokers
Attend to Third Party Liabilities
Any other assignments as may be given from time to time
Customer Service
Establish and maintain excellent levels of customer service, with particular attention to:
Responsiveness – speed of service delivery
Quality of service rendered
Adherence to internal and external SLA’s
Audit and Compliance
Ensure adherence with and
implementation of all claims compliance controls as may be specified from time to time by the Claims Manager
Qualifications
University Graduate,
ACII or Diploma in Insurance
Good technical knowledge of consumer insurance
Over 2 years’ working experience in an insurance company
Over 1 years’ working experience in a claims environment
Skills
Complaint or conflict resolution
Negotiation skills
Customer focus
Technical Skills:
Compliance & Regulatory knowledge
Analytical skills
Communication skills
Time Management
Decision making
Investigative Execution
Leadership Skills:
Professional Integrity
Drive for results
Organizational agility
How to Apply
If you believe your career objectives match this exciting position, please forward your application and detailed C.V stating your current position, remuneration, contact details by 25th February 2019 to the Sheer Logic Management Consultants E- Mail recruitment@sheerlogicltd.com clearly marking – “Insurance Claims Adjuster”.
Only short-listed candidates will be contacted.
Our Client is an Equal opportunity employer.
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