Inside Sales Representative Jobs in Nairobi
Inside Sales Representative Jobs in Nairobi
Our client is a start-up founded by technology enthusiasts with more than 30 years’ experience in the data center industry across the world.
They have recently received their series B funding and are looking at expanding their team.
They seek to hire an Inside Sales Representative who sells the company’s solutions to small and midmarket new accounts and/or expands existing accounts.
Key Responsibilities
Builds and maintains relationships with key partners in assigned accounts/prospects
Facilitates customer relationships to ensure timely resolution of customer issues
Coordinates sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliances, etc.)
Uses network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts
Researches and documents detailed understanding of customer business and organizational landscape on select accounts as needed
Develops account plans focused on maintaining/growing accounts on occasion
Identifies customer’s business needs, challenges, and technical requirements and matches to company solutions in partnership with SEs/SAs
Delivers pitch on company product set and solutions in partnership with SE/SAs and Sells full suite of company offerings to include entire footprint
Uses external partners to drive solution development in new areas/prospects
In terms of contract renewal , Addressing high churn risk customers using internal resources and external partners proactively
Facilitates customer contract renewals and negotiations to protect revenue
Uses internal resources to understand customers contractual obligations around notice periods, renew terms, company exposure
Ensure proper information maintenance in ZohoCRM
Maintain up to date and accurate information on all customer and sales activity in ZohoCRM.
Monitors and maintains status of opportunities in ZohoCRM, following the principles of forecasting
Identifies at risk accounts, expiring contracts and forecast churn
Prioritizes list of accounts/prospects for short and long term pursuit to achieve assigned
sales objectives and provide accurate forecasts
Coordinates with Opportunity Development Team on a strategy for lead & sales opportunity qualification
Pursues the highest propensity prospects, fills the funnel with opportunities; cold calling prospects and building industry contacts
Facilitates the commercial offer and contract negotiations in partnership with Sales Management, using internal resources as needed to acquire the best commercial terms possible
Partners with sales leadership, commercial solutions, and P&L to recommend deal structure
Qualifications & Experience
Bachelor/Masters degree or equivalent through experience
At least 2 years of experience, preferably in B2B IT Services/data center/telco/network environment
Track record of sales achievement in the Kenya ICT market
Good understanding of cloud, enterprise digital transformation
Demonstrable understanding of direct sales and the Data Center industry
Keen understanding of value of LinkedIn and other social media platforms for engaging with prospective customers
Pro-active attitude, can do mentality, can thrive on a relatively “high rejection/low hit rate” ratio
Ability to self-start, self-motivate, self-sustain, self-improve and work independently
Excellent solution/consultative selling skills, proven ability to articulate clear value propositions
Experience in cold-calling
Good understanding of Microsoft office applications
Good team-working skills
Active on social media
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Inside Sales Representative – IT) to
jobs@corporatestaffing.co.ke before 25th May 2022.
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