Inguest Global Partners Limited Customer Care Officer Jobs in Nigeria

Job Description

We are seeking to urgently hire Customer Care Officers to be deployed nationwide.

They will help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Job Functions

Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.

Maintain documentation of customer inquiries and responses for future reference.

Direct or route customer calls to appropriate personnel for assistance.

Handle dissatisfied customers politely and professionally.

Track and follow-up on all customer request promptly.

Maintain broad knowledge of all company products, services, and promotions.

Identify and implement new process plans to improve customer support service.

Manage a large volume of customer calls in a friendly and courteous manner.

Provide outstanding and exceptional customer service.

Greet and address customers in a friendly and respectful way.

Requirements

Experience, Qualification, and Required Skills:

Minimum of HND / BSc degree from a reputable institution

Must have completed NYSC

Not more than 28 years

The candidate must be very smart

Excellent communication skills (both written & oral)

Good interpersonal skills

Professional, able to

maintain confidentiality and ethical behavior

Remuneration

Salary: Attractive

Other Benefits: HMO, Pension, 13th Month, and Annual Leave Allowance.

How to Apply

Interested and qualified applicants should please send their updated Curriculum Vitae (CV) to:

jobs@igpl.com.ng with “Job Title” as the subject of the email.

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