Inguest Global Partners Customer Service Representative Jobs in Nigeria

Inguest Global Partners Customer Service Representative Jobs in Nigeria




Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.

  • Maintain documentation of customer inquiries and responses for future reference.

  • Direct or route customer calls to appropriate personnel for assistance.

  • Handle dissatisfied customers politely and professionally.

  • Track and follow up on all customer request promptly.

  • Maintain broad knowledge of all company products, services, and promotions.

  • Identify and implement new process plans to improve customer support service.

  • Manage a large volume of customer calls in a friendly and courteous manner.

  • Provide exceptional customer service.

  • Greet and address customers in a friendly and respectful way.

    Experience, Qualification and Required Skills

  • Minimum of HND / B.Sc Degree from a reputable institution

  • 1-year experience

  • Must have completed NYSC.

  • Not more than 28 years.

  • The candidate must be very smart.

  • Excellent communication skills (both written & oral).

  • Good interpersonal skills.

  • Professional, able to maintain confidentiality and ethical behavior.

    Salary

  • N85,000 Monthly (gross).

    Other Benefits:

  • HMO, Pension, Group Life, 13th Month, and Annual Leave Allowance.

    How to Apply

    Interested and qualified candidates should forward their updated Curriculum Vitae (CV) to: jobs@igpl.com.ng using the Job Title as the subject of the email.

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