Infinix Customer Service Jobs in Kenya

Infinix Customer Service Jobs in Kenya

Job Details:

Infinix seeks to recruit a Customer Service person .

Job Responsibilities:

Responsible for overall operation of Jumia and Kilimall Shop.

Reply the emails of our customers and partners.

Respond to the live chats message of our E-commerce site.

Follow up the fulfillment of orders.

Help to solve the after sale problems.

Operate the social media platform such as Facebook, X-club and so on.Reply the comments and interact with our fans online.

Planning and implementation of online activities such as the buying and gift, flashing deals and more activities like that.

Complete other tasks assigned by the boss

Working time would be 9 am to 7:30 pm. Must accept work overtime.

Interviewee who did not accept working extra ours can not suit to this position

Job Experience Requirements:

Degree holder in any discipline.

Excellent interpersonal and customer service skills in English and Swahili.

How to Apply

If you feel you feel the job description fits your qualifications, email your CV to:
yaping.zhao@infinixmobility.com no later than 5th July, 2019

Note: Kindly take note of the Key Competencies area and apply accordingly.

Only shortlisted candidates will be contacted.
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