Impact Enterprises Team Lead Jobs in Zambia

Impact Enterprises Team Lead Jobs in Zambia


Job Description

  • The Team Lead will oversee client projects being performed and help manage employees in the Chipata office.

  • They will manage a team of Data Specialists, who directly administer projects on a daily basis.

    The Team Lead will be responsible for such tasks as:

    • Monitor deadlines and progress of all projects to meet client expectations.

    • Ensure client communication is handled properly for each project.

    • Act as a resource for employees regarding policies, procedures, benefits, and general questions

    • Employee orientation, training, and integration

    • Manage quality assurance on projects.

    • Evaluate new project specifications to determine feasibility and requirements.

    • Ensure staff is properly allocated to project needs.

    • Oversee existing training protocols and devise new methods to enhance employee performance.

    • Resolve project issues with the team and escalate issues to executives and clients.

    • Review equipment needs and makes recommendations to executives, such as hardware, software, and subscriptions.

    • Evaluate the performance of the Data Specialists and provide candid feedback.
    The Team Lead must relocate to Chipata, Eastern Province. A moving stipend will be negotiated to help with moving fees.

    Qualifications

    At
    meet all of the below qualifications:


    • Exceptional English communication skills.

    • Minimum Bachelor’s degree in Business Administration or Human Resources.

    • Minimum of 2 years’ experience in managing teams on tech-related projects.

    • Advanced skill in Google Sheets and Microsoft Excel (Will be tested before the interview)

    • Advanced skills in online research.

    • Ability to think critically and handle conflicts.

    • Superb attention to detail and organizational skills to manage multiple initiatives simultaneously.

    Additional valuable qualifications include:

    • Keen interest in the ICT sector and working with start-up businesses.

    • Experience teaching and working with youth in IT fields

    • Experience working with foreign companies in the United States, Canada, Europe, or Australia.

    • Network administration training

    Job Education Requirements

  • Minimum Bachelor’s degree in Business Administration

    Job Experience Requirements

  • Minimum of 2 years’

    How to Apply

  • Applicants should email their cover letter and CV and any questions to jobs@impactenterprises.org with the subject “Impact Enterprises – Team Lead”.

  • Applicants should clearly explain their interest in working in Chipata with Impact Enterprises, their relevant experience, and skills related to the job description.

  • Additional documents such as school diplomas, certifications, project portfolio, and letters of recommendation are encouraged.

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