I&M Bank Associate Debt Recovery/Collections Jobs in Kenya

I&M Bank Associate Debt Recovery/Collections Jobs in Kenya

Job Purpose:

The job holder is responsible for monitoring, collecting, and managing problem account portfolio within all customer segments and return the accounts to performing status, reduce slippage into NPL and/or recover entire outstanding accounts.

Key Responsibilities:

Demand, and enforce repayment of the assigned problem accounts.

Collect and writeback to profit and loss from assigned accounts within set targets

Monitor arrangements for payments from problem account holders.

Attending public auctions as Credit Bank’s representative.

Liaise with Legal Department on recovery litigations and where legal interpretations are required.

Conduct detailed negotiations with customers, obtain commitment to implement appropriate strategies and actions to cure accounts as well as collect overdue payments.

Analyze and recommend for approval turnaround/cure propositions, strategies and actions demonstrating well thought out judgement.

Manage customer relationships where turn around strategies have been activated to ensure cure of accounts as well as manage the Banks credit risk exposure.

Proactively manage relationships with key stakeholders, internal and external including service providers, potential off takers of assets held as collateral, etc.

Represent the Bank

in lenders meetings for syndicated or problem accounts.

Prepare and submit required reports to the BCC, NPA & CRMC Committees in a timely manner and working on provisions.

Job Specifications

Academic Qualifications

Bachelor’s Degree in a Social Science or related field

Professional Qualifications / Membership to professional bodies/ Publication

Relevant professional qualification;

Member of a relevant professional body

Work Experience Required

Over Two (2) years’ relevant experience in a similar organisation.

Competencies:

Strong leadership skills

Executive disposition

Demonstrate high levels of integrity.

Excellent communication and interpersonal skills

How to Apply

For more information and job application details, see; I&M Bank Associate Debt Recovery/Collections Jobs in Kenya

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