iHub Account Manager (Communications) Jobs in Kenya

iHub Account Manager (Communications) Jobs in Kenya

Company Description

iHub is an Innovation Centre dedicated to accelerating the application of social capital and technology for economic prosperity.

Our mandate is to build a formidable innovation ecosystem with a deeply rooted network, cultivating strategic partnerships and practical industry know-how that can support entrepreneurs and innovators in building thoughtful, relevant and scalable solutions.

From our locations in Lagos, Abuja, Ijebu Ode (in Nigeria), Nairobi (Kenya) and Kigali (Rwanda), we have built a vibrant community of over 81,000 people and counting and have supported to a portfolio of over 120 early-stage ventures including Lifebank, Ushahidi, Riby, BudgIT, Stutern, Kopo Kopo, Sendy, mFarm, Wecyclers and many more.

Job Description

Role Purpose Statement

To operate as a point of contact for all project matters specific to communications with
internal and external stakeholders. The Communications Associate will oversee
the planning and implementation of initiatives and strategies that drive overall awareness,
reach, and growth.

Key Responsibilities

Serve as the lead point of contact for all communications requests.

Develop optimization strategies that increase digital presence and reach for different
projects.

Analyze communication strategies, identify strategic weaknesses, and make
recommendations for improvements

Collaborate to plan digital campaigns to build communities and drive overall reach and
growth.

Interact with stakeholders via the company's social media accounts and identify trends
in customer interactions.

Set key performance indicators (KPIs) for campaigns, such as targets for conversion,
and measure a campaign's performance against the KPIs.

Create reports to track the company’s growth across digital platforms.

Collaborate to create well-structured content, meeting deadlines and following
style specifications for online and print publications.

Develop trusted advisor relationships with key account stakeholders.

Ensure the timely and successful implementation of strategies according to
stakeholders’ needs and objectives.

Clearly communicate the progress of

monthly/quarterly initiatives to internal and external stakeholders

Perform other duties as assigned.

Qualifications

Bachelor’s degree or Higher Diploma in Communications, Public Relations, Marketing, Business Management, or relevant field with 4 years experience

Solid experience with CRM, digital marketing, and social media software.

Well-developed organizational, IT and administrative skills

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization

Experience delivering solutions to communication needs.

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.

Ability to research and understand complex subject matter to produce succinct, engaging copy for different audiences

Effective interpersonal skills and ability to work on own initiative within set guidelines and as part of a team.

The ability to build relationships and influence others based on sound professional knowledge.

Excellent listening, negotiation, and presentation abilities.

Strong verbal and written communication skills.

Additional Information

What we offer

Paid time off

Healthcare coverage

A highly collaborative team environment that will support your professional and personal growth

Work alongside great talent.

A culture of learning and innovation.

Opportunities for career growth and training.

Interaction with industry leaders and forward-thinking people.

A chance to make a social difference.

Overall fun company.

How to Apply

For more information and job application details, see; iHub Account Manager (Communications) Jobs in Kenya

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