IHG Franchise Hotel - Pre-Opening Executive Chef Jobs in Zambia
IHG Franchise Hotel - Pre-Opening Executive Chef Jobs in Zambia
About us The InterContinental Lusaka is located on a tree-lined avenue in the Embassy area of Lusaka, close to the Judiciary and international corporate head offices. Originally opened in 1968.
After a multi-million-dollar renovations we are ready to re-launch this iconic hotel in Q3 2022 and the IHG’s InterContinental brand in the heart of Lusaka city, Zambia.
Day to day
Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis as per established standards and cleaning rosters.
Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
Oversees that all SOP manuals are being used in necessary areas and that staff are trained accordingly.
Coordinate with the Director of Food & beverage to maintain responsible and effective recruitment, training and development, certification, performance evaluation, turnover reduction and optimization of productivity through efficient work practices and staff rostering.
Analyse and respond to guest feedback, guest satisfaction and employee satisfaction information; and give a positive commitment to continuous improvement of product and performance.
Complete forecasts, plans, and departmental production reports for management.
Participate in the preparation of the hotel’s annual budget and the setting of departmental goals.
Prepare and manage a cost-effective budget with measurable targets for department within the financial parameters set down by the hotel budget
Effectively monitor and analyse variations from the budget
Develop systems that measure the cost effectiveness of the department
Develop procedures that track, report on, and control the running costs of the department
Maintain updated and accurate costing and documentation of all dishes prepared and sold in the food and beverage operations
Manage all functions of the Food Production operations to achieve optimum departmental profit
Manage all functions of the Food Production and Stewarding operations to achieve the optimum quality level of food production and sanitation
Oversee special events and special food promotions
Issues recipes and maintains up-dated and accurate costing of all dishes prepared and sold in the Food and Beverage operation
Develop new dishes and products as appropriate.
Take steps to ensure that outstanding culinary technical skills are maintained
Maintain comprehensive product knowledge including ingredients, equipment, suppliers, markets and current trends and make appropriate adjustments to kitchen operations accordingly
Control and analyses, on an on-going basis, the level of the following:
Sales
Costs
Issuing of food
Quality and presentation of food products.
Condition and cleanliness of facilities and equipment.
Guest satisfaction.
Marketing
Vast knowledge of international culinary practices, menus and offerings.
Monitor day-to-day staffing requirements in outlets. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
Educate and train all team members in compliance with local laws and safety regulations. Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
Responsible for conducting effective departmental meetings on a regular basis and communicates information of importance to the team.
Attends regular Food and Beverage meetings to obtain and share information.
Coordinate with Director of Food & Beverage to conduct scheduled food and beverage inventory procedures. Maintain minimum and maximum stocks for all food, beverage, material, and equipment.
Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner
Ensure all food and beverage items served to guests are of the highest standard, and presentation is as per established standards.
Manage day-to-day kitchen activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member performance.
Educate and train team members in compliance with
brand standards, service behaviours, and governmental regulations. Ensure staff has the tools, training, and equipment to carry out job duties.
Promote teamwork and quality service through daily communication and coordination with other departments. Assist sales, catering and banquet staff with banquets, parties and other special events.
Develop with the Director of Food and Beverage popular menus offering guests value for money in accordance with IHG guidelines
Plan and organize with the Director of Food and Beverage successful Food and Beverage activities in the hotel and oversee them
Attend and participate in other meetings as required by the administrative calendar
Keep an up-dated Hotel Policies and Procedures file and up-dated files on the following Food Production matters:
Recipes
Finance
Standards
Personnel and Training
Outlets
Promotions
Meetings
Projects
Material and Equipment
Miscellaneous
Set Food Production and Stewarding goals and develops strategies, procedures and policies
Determine PAR stocks of all food, material and equipment in the operation.
Set standards of all food and equipment purchases in accordance with IHG guidelines.
Monitor local competitors and compare their operation with the hotel Food and Beverage operation.
Perform other duties as assigned. May also serve as manager on duty.
Requirements
Managing a Kitchen and Stewarding operation in a full-service hotel with multiple outlets and banquet facilities with a capacity to cater to more than 600 people. Will oversee one or more subordinate assistant managers or supervisors.
Education
Completion of a degree or certificate in culinary arts
Experience
Minimum of 3 years’ experience in a similar position or a related field with a proven track record of success.
Experience in a 5-star luxury hotel company is essential.
Skills
Excellent written and spoken communication skills in Portuguese & English, particularly to deal effectively with people from diverse backgrounds. second language skills desired
Vast knowledge of international culinary practices, menus and offerings
Ability to work as part of a diverse team
Maintains high confidentiality in regards to guest privacy and any related hotel matters.
Familiar with hotel software systems Windows, Excel, PowerPoint, MICROS and other POS systems
Able to work rotational shifts in any day of the week.
Able to work in other sections of the department as required
Experience with financial budgeting is desirable.
Managing a Kitchen and Stewarding operation in a full-service hotel with multiple outlets and banquet facilities with a capacity to cater to more than 600 people. Will oversee one or more subordinate assistant managers or supervisors.
Education
Completion of a degree or certificate in culinary arts
Experience
Minimum of 3 years’ experience in a similar position or a related field with a proven track record of success.
Experience in a 5-star luxury hotel company is essential.
Skills
Excellent written and spoken communication skills in Portuguese & English, particularly to deal effectively with people from diverse backgrounds. second language skills desired.
Vast knowledge of international culinary practices, menus and offerings.
Ability to work as part of a diverse team.
Maintains high confidentiality in regards to guest privacy and any related hotel matters.
Familiar with hotel software systems Windows, Excel, PowerPoint, MICROS and other POS systems.
Able to work rotational shifts in any day of the week.
Able to work in other sections of the department as required.
Experience with financial budgeting is desirable.
How to Apply
For more information and job application details, see; IHG Franchise Hotel - Pre-Opening Executive Chef Jobs in Zambia
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