IHG Franchise Hotel - Pre-Opening Executive Assistant Manager (I/C of F&B) Jobs in Zambia
IHG Franchise Hotel - Pre-Opening Executive Assistant Manager (I/C of F&B) Jobs in Zambia
About us The InterContinental Lusaka is located on a tree-lined avenue in the Embassy area of Lusaka, close to the Judiciary and international corporate head offices. Originally opened in 1968.
After a multi-million-dollar renovations we are ready to re-launch this iconic hotel in Q3 2022 and the IHG’s InterContinental brand in the heart of Lusaka city, Zambia.
[Day to da
People ·Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
Train colleagues to make sure they deliver with compliance and to the standards we expect.
Drive a great working environment for teams to thrive - linking up departments to create sense of one team
Promote teamwork and quality service through daily communication and coordination with other departments
Recommend or initiate any HR elated actions where needed
Responsible for cascading the (Food & Beverage) training material to all concerned of hotel employees to ensure compliance to the brand standard Financial
Help prepare the hotel’s annual budget and the setting of departmental goals
Monitor budget and control expenses with a focus on food, beverage, and labour costs ·
Working with the catering office, identify additional sales opportunities to enhance revenue
Drive promotions that deliver great dining experiences for guests at a good value
Make sure credit and financial transactions are handled securely Guest Experience
Make sure all food and beverage equipment is in operational condition and regularly cleaned
Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
Establish and achieve quality and guest satisfaction goals.
Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
Analyse guest insights to identify and meet customer expectations and build on guest loyalty · Regularly communicate with guests to ensure expectations are met Responsible Business
Manage hotel food and beverage marketing programmes and participate in and maintain
system-wide food and beverage marketing programmes and promotions
Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with the Executive Chef
Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
Handle food and beverage inventory procedures. Determine minimum and maximum stocks for all food, beverage, material, and equipment
Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
May also serve as manager on duty Accountabilities This is the top food and beverage job in a large, luxury or resort hotel.
Supervises a large number of employees in multiple major food and beverage outlets and kitchens, and banquet and convention facilities. Oversees multiple managers and supervisors.
Requirements
A focused individual with passion, personality, individuality, integrity, creativity and drive for continuous improvement. Sound familiar? It should do – it’s you! You have demonstrable experience in leading both Front of House and Back of House within a Restaurant and Bar department.
You are a natural leader and have experience in managing and coaching large teams.
You have know-how of all aspects of managing and budgeting.
You have the ability to carry out a new F&B concept and manage this within the team
Hotel Experience in similar capacity and calibre hotel is must
Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field.
10+ years’ related experience, including management experience.
Must obtain certifications or permits as required by local governmental agencies.
How to Apply
For more information and job application details, see; IHG Franchise Hotel - Pre-Opening Executive Assistant Manager (I/C of F&B) Jobs in Zambia
Find daily jobs in Zambia. Jobs - Zambia jobs. Search our career portal & find the latest Zambian job positions, career opportunities & jobs in Zambia.
Jobs in Zambia - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Zambia.
Find your dream job from 1000s of vacancies in Zambia posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Scholarships & Grants FAQ.
