IHG Franchise Hotel - Pre-Opening Director of Sales and Marketing Jobs in Zambia
IHG Franchise Hotel - Pre-Opening Director of Sales and Marketing Jobs in Zambia
About us The InterContinental Lusaka is located on a tree-lined avenue in the Embassy area of Lusaka, close to the Judiciary and international corporate head offices. Originally opened in 1968.
After a multi-million-dollar renovations we are ready to re-launch this iconic hotel in Q3 2022 and the IHG’s InterContinental brand in the heart of Lusaka city, Zambia.
Day to day
Direct day-to-day sales activities, plan and assign work and establish performance and development goals for the Sales & Marketing Colleagues. Provide regular feedback to help manage conflict, improve Colleague performance.
Work closely with the Director of Human Resources in recruiting and developing the right talent within the Sales and Marketing function.
Oversee Sales & Marketing culture to ensure True Hospitality for all is inculcated and Colleague engagement is at its highest.
Develop your team and improve their performance through quarterly feedback sessions as per IHG standards and one-on-one mentorship programs. Ensure yearly, quarterly, monthly and weekly targets are discussed, understood and achieved while continuously recognizing great performance via the Hotel’s reward & recognition programs.
Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively
Develop and maintain relationships with key clients and outside contacts (example: guests, airliners, wholesalers, travel agencies, ad agencies, local community groups) in order to produce group and/or convention business, to include room sales, food and beverage sales, and catering/banquet services.
Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests
Lead marketing efforts to up sell guests on hotel services, offerings, and amenities
Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high profile exposure for the hotel
Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities
Work with advertising agencies, consulting firms, and vendors to maximise advertising investments and ensure ads represent brand identity
Raise the awareness and reputation of your hotel and
the brand locally – occasionally acting as hotel representative for media related enquiree
Identify improvements to marketing activities and overall hotel sales performance and work with other departments
Ad-hoc duties – unexpected moments when we have to pull together to get a task done
Hit all personal/team sales goals and maximise profitability, RGI and GSI targets.
Help prepare the departmental budget and financial plans including the hotel marketing plan
Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
Review monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attend trade shows and major market events locally and nationally to promote new business and increase sales and marketing opportunities for the hotel
Accountabities
This is the top sales and marketing job in a full- or limited-service hotel and may include meeting space and/or catering facilities. May manage professional-level and administrative sales team members.
Requirements
What we need from you
Hotel Experience in similar capacity and calibre hotel is must
Bachelor’s degree or equivalent in marketing or related field
Six or more years of experience in a hospitality or hotel sales and marketing environment with direct supervisory experience over a sales and c&e team, or an equivalent combination of education and work experience
Must speak English and Portuguese fluently
Other languages preferred
With financial budgeting is desirable.
How to Apply
For more information and job application details, see; IHG Franchise Hotel - Pre-Opening Director of Sales and Marketing Jobs in Zambia
Find daily jobs in Zambia. Jobs - Zambia jobs. Search our career portal & find the latest Zambian job positions, career opportunities & jobs in Zambia.
Jobs in Zambia - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Zambia.
Find your dream job from 1000s of vacancies in Zambia posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Scholarships & Grants FAQ.
