IFRC Information Management Coordinator South Africa
IFRC Information Management Coordinator South Africa
Job Purpose The Information Management (IM) coordinator will provide IM technical support and coordination to the Africa Region and maintain the management of information in support of operations. The IM coordinator will ensure that data/information tools, analytical frameworks and analysis plans are implemented throughout operations in the region and in support to IFRC sectors.
The IM coordinator will also be responsible to strengthen NS in the generation of IM products, and train IM staff as required and requested by delegations and NSs. The IM Coordinator will also be responsible for onboarding, coordinating and supporting new and existing IM capacity within the region, either NS staff or incoming IFRC/surge IM personnel. They will also be the key focal point for partner national societies who wish to implement data/digital and IM based projects in the region.
Job Duties and Responsibilities
The incumbent shall:
Manage and coordinate the Information Management processes at the operational level within the region while ensuring that the IM processes are aligned with cluster/NS and global level processes.
Coordinate the implementation of an Information Management strategy and define the data flows at the operational level with all key RCRC internal and external stakeholders, including PMER and IFRC sectors.
Regularly produce the IM and analytical products in support of the Operation in a timely
Ensure that information is updated on the IFRC GO platform to facilitate information sharing and promote the usage of the platform in support of the operations.
Ensure that IM products are accurate, comprehensible, clear and simple.
Ensure that data is used responsibly, look for potential risks, harm or opportunities regarding the IM, data process and outputs
Act as a regional level focal point to ensure adequate alignment and coordination with the SIMS network through the SIMS remote coordinator where relevant
Ensure lessons learnt are captured and fed into country, regional and global level guidance and contribute constructively to the general IM capacity and processes within the Region.
Seek opportunities to develop capacity within RO, CO/CCST and NS levels with trainings, peer support and mentorship.
Maintain contact list and communicate with NS and CCST IM focal points
Any other reasonable tasks as stipulated by the line manager and other senior staff.
Regional office specific tasks
Support for targeting, analysis and visualization for key initiatives and internal projects within the Regional office; the zero hunger initiative, floods preparedness etc.
Development and maintenance of the regional IM tools, e.g. DCPRR operations monitor Smartsheet's, HOU ops updates, weekly risk snapshots ad hoc requests etc.
Interim support to cover vacant positions, e.g. CVA tracking and coordination with delegates and CCST/CO teams during CVA coordinator vacancy.
Direct trainings & workshops within DCPRR & wider team e.g. in Kobo, data analysis etc.
Creation of maps, presentations and other visuals for the RO
Support in creating, rolling out and analysis Kobo forms within the RO
Other tasks
Supporting other operations in IM, from simple maps and analysis prior to e.g. surge IM being released, to comprehensive support in coordination of IM work in implementing complex federation-wide reporting systems alongside a surge team, e.g. in the case of the Tigray operation.
Working with individual NS/partners to improve their IM systems during specific operations, or more generally – for example supporting Sudan in their efforts to develop a partner and operations reporting matrix and linked dashboard.
Define an IM capacity-strengthening roadmap for Africa National Societies, with clear deliverables, and roll-out the CS program with at least 3 National Societies in 2022
COVID-19
Developing decision making and maintaining risk and priority based indexes for activity and funding allocation and NS performance, in collaboration with the operations and PRD teams
Creation and management of data systems for COVID-19 –
particularly the ops tracker and linked Kobo surveys and data pipelines, which includes pledge analysis, incoming equipment needs etc.
Work with specific thematic teams on IM related activities, including CVA and Cash IM activities, support for the setting up of the IFRC IM contribution for the RCCE interagency teams in Africa, supporting health with analysis on particular indicators and development of surveillance and surveying tools for NS.
Working with partners on designing, developing and implementing IM based projects, for example with 510/NLRC on the Direct digital support and Cash IM projects, which provided direct support to NS on implementation of a number of IM related elements.
Creation of both regular and ad hoc analysis and IM materials for proposals, guidance and management reports, including dashboards and critical indicator surveillance, including caseloads etc.
Giving direct trainings on relevant tools and resources, from specific data gathering tools with NS to working with WHO data etc.
Requirements
Education
Relevant university degree / higher education or demonstrated equivalent humanitarian related experience. (Required)
Relevant post-graduate degree. (Preferred)
Relevant professional training courses. (Preferred)
Experience
3 to 5 years of proven experience in information management and data analysis in humanitarian contexts. (Required)
Experience in assessment design and data management related to large scale inter agency or sectoral needs assessments. (Required)
Experience in undertaking and managing complex, large scale humanitarian needs. (Required)
Experience in designing, conducting, and analysing large surveys in emergencies. (Required)
At least 2 years of experience of working for the Red Cross/Red Crescent Movement. (Preferred)
Knowledge, Skills and Language
Knowledge of data analysis required as well as data visualization. (Required)
Knowledge of database or data manipulation software: ACCESS, Excel, MySQL or PostGreSQL, and/or other statistical programmes (STATA or SPSS) and/or programming languages (R or Python). (Required)
Knowledge of GIS systems (preferably QGIS). (Required)
Strong knowledge of data visualization (Either Tableau, Power BI or d3). (Required)
Strong analytical skills and ability to handle complex issues and data. (Required)
Understanding emergency IFRC planning mechanisms and outputs (Emergency Appeal, Emergency Plan of Action & Operational update). (Required)
Excellent written and verbal communication skills are essential with the ability to craft an analytical narrative from data findings. (Required)
Good understanding of humanitarian responses, actors involved, and the role of evidence-based decision making for the delivery of humanitarian action. (Required)
Strong interpersonal skills and diplomacy in order to manage relationships with many stakeholders and in a complex situational environment. (Required)
Solid skills in teamwork and coordination so as to be able to bridge the communication between decision makers and technical personnel. (Required)
Excellent analytical and problem solving skills, including the ability to synthesize, process and prioritize large amounts of information. (Required)
Strong attention to detail in both listening and visualization design. (Required)
Ability to work towards tight deadlines and handle multiple tasks. (Required)
Additional skills in database management, web design and programming, and internet technologies. (Preferred)
Fluently spoken and written English. (Required)
Fluently spoken and written French. (Preferred)
Competencies and Values
Values: Respect for diversity; Integrity; Professionalism; Accountability.
Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.
How to Apply
For more information and job application details, see; IFRC Information Management Coordinator South Africa
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