ICT Authority Senior Communications Officer Jobs in Kenya
ICT Authority Senior Communications Officer Jobs in Kenya
Job Purpose Public Communications officers will be responsible for corporate communication, development of communication and branding strategy, media liaison, stakeholder engagement, marketing, event management, website management and enhancing the image of the Authority
Job Specification
An officer at this level will be responsible for a wide range of communication activities which entail:
Producing publications and all content (audio visual, graphic) services to the ICT Authority;
Preparing and organizing forums, platforms where the ICT Authority policies, programmes and projects are propagated and promoted;
Preparing, disseminating, analyzing and monitoring content for use in the media, on the Authority’s digital platforms and making appropriate recommendations pertaining to media issues;
Undertaking activities that enhance the Authority’s corporate image, protocol and customer care;
Designing and editing documents, preparing presentations and liaising with departments to curate content;
Maintaining an online information library and repository for use by the ICT Authority;
Positioning the ICT Authority brand to ensure visibility;
Assisting in editing and production of the ICT Authority’s journal, newsletter and other key publications and key IEC materials;
Developing a publicity and public awareness framework that will enable the ICT Authority to engage with the citizens/stakeholders and inform them about its mandate for purposes of public awareness;
Assisting in ensuring that the ICT Authority has in place internal customer satisfaction measurement mechanisms;
Editing the ICTA publications/documents for quality control and editorial;
Monitoring image related issues such as public perceptions to pick any negative issues touching on the ICT Authority; 324
Coordinating lobby/advocacy forums;
Undertaking activities that enhance stakeholder relationships;
Assisting in generating communication
related documents, e.g polices, strategies and communication plan; and
Coordinating CSR activities; and
Handling customer complaints, enquiries, concerns and queries.
Personal Specifications
An officer must have:
At least three(3) years relevant work experience in Public or Private Sector;
Bachelors degree in any of the following fields: - Communication, Public Relations, Corporate Communication, Journalism, Mass Communications or any other equivalent qualification from a recognized institution;
Certificate in Supervisory Skill Course lasting not less than two (2) weeks from a recognized institution for diploma holders;
Meets the provision of Chapter Six of the Constitution;
Excellent interpersonal and communication skills;
Certificate in computer application skills;
Demonstrated a clear understanding of the mandate of the ICT Authority and the role of Public Communications in achievement of the same.
Competencies and skills
Ability to write, edit and produce a variety of communications materials for release to media and other stakeholders.
Operating knowledge of multi-media communication equipment including cameras, sound systems, visual projectors.
Excellent communication and interpersonal skills.
Excellent planning and organisational skills.
Attention to details.
How to Apply
For more information and job application details, see; ICT Authority Senior Communications Officer Jobs in Kenya
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