ICS Outsourcing Customer Service Officer Jobs in Nigeria
ICS Outsourcing Customer Service Officer Jobs in Nigeria
Job Description We are currently looking to hire a Customer Service Officer for our client.
The ideal candidate should be passionate about satisfying the needs of customers.
Key Responsibilities
Answer customer’s enquiry via phone call, WhatsApp chat, Instagram and Facebook.
Use telephone to reach out to customers and verify account information after payment is done by the customer.
Take payment information and other pertinent information such as addresses and phone numbers.
Handle customer’s complaint and provide solutions by contacting the immediate supervisor.
Greet customers warmly and ascertain reason for calling.
Persuading customers to reconsider cancelling an order or refund.
Job Requirements
Minimum of OND qualification.
0-2years experience in a similar role.
Must be organized and punctual.
Excellent verbal and written communication skills.
How to Apply
Interested and qualified candidates should send their CV to:
tegarecruits@gmail.com with the job title as subject of the email.
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