ICRC Regional Internal Communication Adviser Jobs in Kenya
ICRC Regional Internal Communication Adviser Jobs in Kenya
Overall Responsibility The incumbent supports both institutional and operational objectives for a more inclusive work culture.
Through a strategic, integrated and participatory internal communication and staff engagement approach, the adviser will help connect and contextualize the different on-going initiatives designed to stimulate an internal cultural shift and a more collaborative, inclusive and respectful way of working.
Tasks and Responsibilities
Map out internal communication habits of connected and non-connected staff in delegations, their preferred channels and specific needs (language, format, etc.) to ensure an inclusive internal communication that fosters access to information, collaboration and engagement;
Ensure that ICRC’s internal communication contributes effectively to the organization’s ambitions to strengthen staff engagement, exchange and mutual respect amongst managers and staff;
Ensure that staff can voice opinions, seize discussion opportunities to share experiences, offer potential solutions and participate in decision-making as relevant;
Ensure collaboration within and across all file holders involved in staff engagement. Together with them, develop a consistent and coherent narrative on staff support eco-systems that is user-centric and culturally adapted;
Assess the impact of engagement activities by providing analytics. Based on findings, suggest actionable ways to enhance impact;
Support delegation’s internal communication focal points with tailored guidelines such as menu of tools and resources to support internal communication objectives;
Provide coaching/training and advice to delegations in internal communication and change communication;
Map and analyze
the main means and internal channels of communication used by the delegations and suggest solutions to enhance staff engagement;
Support the piloting of a new institutional digital collaboration and engagement model in selected delegations;
Consolidate and further develop in-house expertise on internal communication by collecting and promoting regional good practices, case-studies and evaluations/lessons learned.
Minimum Requirements and competencies
Master’s / Bachelor’s Degree or equivalent in Communication;
At least 6 years work experience in communication, preferably internal; communication/staff engagement;
Fluent in written and spoken English (French or any other ICRC working language knowledge an asset);
Experience in developing various communication products (print and online);
Computer skills proficiency in MS Office and other software;
Experience in a broad range of communication/staff engagement techniques and tools such as PowerPoint, infographics, video clips, podcast, print production;
Project management experience;
Training/coaching experience.
How to Apply
For more information and job application details, see; ICRC Regional Internal Communication Adviser Jobs in Kenya
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