ICRC ICT Specialist Jobs in Kenya

ICRC ICT Specialist Jobs in Kenya

About the Job

ICT Specialist manages and organizes all ICT systems and offers ICT related services, supports the ICT Coordinator in design and installation of ICT infrastructure. S/he frequently visits other ICRC sites across Somalia for technical support and projects roll out.

This is a national/resident position based in Nairobi, Kenya with frequent work-related visits to Somalia.

Duties and Responsibilities

Independently installs, maintains, repairs and monitors ICT equipment in line with ICRC standards

Oversees and monitors the set up of ICT Infrastructure in Somalia for all ICRC offices

As a part of global support services handles customer/staff queries and escalates as per the ICT policy

Ensures ICT inventory is updated regularly, carries out regular physical checks and maintains adequate stocks levels in the field offices

Monitors and ensures that existing ICT infrastructure is functional

Ensures that global/country-level policies and procedures are implemented and adhered to

Interacts with suppliers and service providers and ensures adherence to ICRC logistics and ICT procedures in all transactions

Conducts end-user briefings and trainings centering on the ICRC ICT systems

Develops and updates the technical documentation for all ICT equipment

Allocates tasks amongst the field ICT team members and supervises them remotely

Monitors teams’ performance and is involved in capacity building

Minimum Qualifications and Required Competencies

Bachelor’s degree or equivalent in Information Technology, Electronics or Computer Science

5 years' troubleshooting experience in; ICT service catalogue; workplace services, telecommunications, IT

and help desk

Windows Server Technology, Security Gateway and Fire wall Certification

Experience in LAN and WAN configuration

Knowledgeable and skilled in Wireless and VSat technologies

Experience in Project management and report writing

Ability to work under minimal supervision in a very busy environment

Good command of English and Somali language

Good knowledge of the social, economic, and political affairs of the assigned region

We Offer

A challenging job opportunity within a dynamic work environment in an international humanitarian organization

Training and development opportunities

A competitive salary with benefits, based on the ICRC Compensation and Benefits framework

How to Apply

Apply by sending your cover letter and CV addressed to the Human Resources Manager, ICRC Somalia Delegation, on the email address sokrecruitment@icrc.org. Your cover letter must indicate your current salary and your expected salary range. The closing date is 6th February 2023. Clearly indicate the position title ICT Specialist Nairobi in the subject line of your email message. Female candidates are encouraged to apply.

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