ibis Styles Nairobi Westlands Learning & Development Coordinator Jobs in Kenya
ibis Styles Nairobi Westlands Learning & Development Coordinator Jobs in Kenya
We are looking for a dynamic, forward-thinking and pro-active Learning and Development Coordinator of Human Resource responsible for both strategic and operational requirement of the function. This is a fantastic opportunity to further develop competencies and learning in many areas and functions within Human Resource. Be part of a team focussed on driving successful business results.
What is in it for You:Employee benefit card offering discounted rates in Accor worldwide.
Learning opportunities through our Academies and the opportunity to earn qualifications while at work.
Opportunity to develop your talent and grow within your property and across the world.
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21.
What You Will Be Doing:
Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with the Area Office.
Is familiar with Corporate Talent Strategy issued by the Corporate Centre and ensures that they are applied accordingly.
Helps in coordinating and supports yearly performance reviews for supervisory staff together with the Human Resources Department.
Orders and organizes distribution of Training Certificates.
Holds regular meetings with Trainees to monitor their progress
Ongoing information of arising problems or conflicts within the departments on a confidential basis.
Evaluates customer needs from feedback of the guest questionnaires and compiles relevant measures for correction or improvement.
Compiles course/training requirements and attendance.
Sends out training report by the 3rd of the following month..
Ensures proper course material and up-dated job descriptions for in-house Departmental Trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
Counseling of supervisors/employees in training matters (How to Train, etc.).
Establishes monthly training, and business summary reports according to Hotel's/regional office requirements.
Implements MHR Learning & Development standards.
Ensures that individual development plans are put together on an annual basis for Heads of Departments and below in the property
Prepare training certificates for every employee that attends and completes a training course
Initiates and oversees yearly performance evaluation exercise at all staff levels.
Follow up on Trainees performance reviews
Training of in-house Departmental Trainers, and selecting of those to cover every required field
Conducts co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
Ensures that departmental training schedules are established every month in advance.
Co-ordinates training activities in coordination with HODs and Area Director of Learning and Development when applicable.
Oversees the property induction process and programmes
Ensures completion of all training according to the company Training Matrix
Evaluates and updates property training Programmes and initiatives
Identifies strategic partners for development and delivery of training when appropriate
Drives eLearning within the property
Follows up with participants of external courses (including Area Learning Forum to ensure learning is applied in the workplace
Prepare the training budget
Informs HODs-Supervisors regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
Is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
Activities shall be guided by the principles shown within the Learning and Development purpose and objectives.
Takes personal care of a regular exchange of technical know-how with his/her colleagues from learning & development at Corporate Office.
Any other duties assigned
Your Experience and Skills Include:
Bachelors/Diploma Minimum Business Management/Human Resource/Learning Development or Any related fields.
Management or Qualified Certificate Holder /any related qualifications.
Minimum of 5 years’ experience working as a Learning and Development Coordinator
Fluency in English
Proficiency in Microsoft Office Software: Word and Excel
How to Apply
For more information and job application details, see; ibis Styles Nairobi Westlands Learning & Development Coordinator Jobs in Kenya
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