Hyatt Sales Coordinator Jobs in Kenya

Hyatt Sales Coordinator Jobs in Kenya

At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for:

Sales Coordinator who will be responsible for operationally and administratively coordinating all activities in the achievement of department’s pre-determined sales and revenue targets. Key among responsibilities will be:

Ensures that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.

Responds to all telephone calls or inquiries, ensures information/messages are accurately received and relayed to the managers concern in a timely manner.

Follows up sales leads whenever required or assigned by the Sales Manager.

Prepares, compiles and distributes the weekly/monthly reports in a timely manner.

Ensures the activities/events log book is being accurately maintained.

Assists in the compilation of Market Surveys and Competitor Researches report.

Assists in the distributions of relevant hotel information to clients when required.

Participates in sales blitz.

Maintains good relationship with the established clientele and provides all necessary assistance when required.

Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met.

Prepares and ensures all Events Orders are distributed to concerned department on a timely manner.

Ensures services

provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.

Maintains a detailed knowledge of hotel facilities, features and services.

Qualifications

Diploma in Sales & Marketing or its equivalent

3+ years of experience in a similar environment

Proven track record in a similar role

Strong analytical, interpersonal and problem-solving skills

Strong planning, organization skills and keen eye for detail

Proficiency in Microsoft Office

Understanding of sales & marketing tools/systems

Ability to deal efficiently with complaints exhibiting a solid customer service approach

The ability to remain positive and focused in a fast-paced environment

How to Apply

For more information and job application details, see; Hyatt Sales Coordinator Jobs in Kenya

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