Hyatt Assistant Front Office Manager Jobs in Kenya

Hyatt Assistant Front Office Manager Jobs in Kenya

At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for:

Assistant Front Office Manager who will be responsible for the smooth and efficient running of the Front Office Department while maintaining Hyatt International's high standards of Guest Relations & Human Resource Management. Other key responsibilities will include and not limited to:

They will be expected to familiarize themselves with the establishment’s credit manual & policies ensuring effective implementation of all Front Office, Information Systems, Policies & Procedures.

To implement an effective and efficient day to day control system, administration, reporting system and transfer of skills in all related areas.

To ensure that Front Office Department is managed successfully as an independent profit centre.

He or she will be the custodian of guest profiles and preference updates using the same to enhance guest experience.

To establish an efficient method of communication for coordination of all departments with particular emphasis on revenue, finance, sales, housekeeping, maintenance, guest services, IT and security.

To monitor, analyze all costs recommending measures of control as well as reporting on departmental

profit and loss statements.

To interpret Front Office results and work with other team members providing them tools for future planning, revenue management, controls and ultimately maximizing operating results.

Qualifications

5+ years of experience in a similar environment

Proven track record in a similar role Strong analytical, interpersonal and problem-solving skills

Excellent Microsoft Office application and PMS experience is required

Leadership skills to guide and mentor other team members

Ability to deal efficiently with complaints exhibiting a solid customer service approach

The ability to remain positive and focused in a fast-paced environment

How to Apply

For more information and job application details, see; Hyatt Assistant Front Office Manager Jobs in Kenya

Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!