Human Capital Synergies Contact Center HR Generalist Jobs in Kenya
Human Capital Synergies Contact Center HR Generalist Jobs in Kenya
Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire a well experienced HR Generalist.
S/he will be responsible of the administration of the day-to-day operations of the human resources functions.
Primary duties include recruitment and selection; employee contracting; employee data management; employee orientation and other HR duties.
Responsibilities
Participate and provide administrative support in the employee separation processes including exit interviews
Responsible for maintaining up to date data on HR and preparing weekly and monthly HR reports.
Oversee the recruitment process by participating in the short listing, scheduling and interviewing process.
Prepare employee contracts and ensure sign off by employee on HR policies documentation
Undertake reference checks and other background information on selected candidates
Participating and providing administrative support during grievance and disciplinary matters
Coordinate the performance assessment process
Assist in the administration of payroll through providing Finance with necessary documentation and query clarification.
Participate in the HR orientation process for all new hires.
Ensure accurate and up to date record keeping of employee data
Undertake monthly employee file audits to ensure completeness of files.
Ensure statutory documentation is provided by all employees
Implements human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, and labor relations; completing personnel transactions
Qualifications
Must have a degree – HR
At least
6 Years’ Experience in HR with exposure managing a team
Experience in executing strategies with Managers / Executives
Must have strong HR process and practices experience
Must have proven experience in formulating and executing HR Policies
Must have experience to handle labour matters tied to Disciplinary /conduct
Must understand the legalities of business law in relation to HR and employee employment rights and how to apply them within the day-to-day work, company policy documentation and staff welfare
Project management experience is desirable
Customer service Management internal and external
Experience in implementing HR dept. function i.e. helpdesk
Ability to maintain confidentiality of information
High levels of integrity
How to Apply
Applicants who meet the requirements stated above should send their applications and detailed CVs with a day – time telephone number to the email address: jobs1@hcsafrica.com by 22nd July 2019
With Contact Center HR Generalist on the Subject line.
Candidates MUST indicate their Current & Expected Salaries.
For more information and job application details, see; Human Capital Synergies Contact Center HR Generalist Jobs in Kenya
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