Human Capital Synergies Africa Digital Product Sales Managers Jobs in Kenya

Human Capital Synergies Africa Digital Product Sales Managers Jobs in Kenya

Our Client, is an organization that is passionate about connecting consumers and businesses to financial services through technology by developing simple solutions to empower customers access a wide range of financial products through USSD, App and Responsive Web applications;

They serve a diverse customer base ranging from sole proprietorships, FMCG manufacturers, distributors and retailers, Saccos, banks, insurance underwriters and agencies, fuel stations, schools, hospitals, and many more.

Job Purpose: They seek a young, aggressive and self-driven Account Manager whose primary responsibility will be to offer organization’s technology solutions across various business segments as mentioned above.

The candidate will be customer-driven, and whose primary focus will be on solving customer problems first, with technology as the deliver channel.

This will require a strong understanding of how MFS’ financial products work both individually and collectively, so as to design and deliver customer-centric solutions.

The candidate will also act as liaison between the organization’s cross-functional internal teams of Engineering, Operations, Finance and Products, whilst ensuring the timely and successful delivery of technical and functional solutions.

The candidate should have proven work experience as an Account Manager, Key Accounts Manager or any such relevant role, preferably in a Financial Services or Technology environment.

Key Responsibilities

Actively grow the organization’s customer base through targeted business segmentation and profiling

In conjunction with management, prepare annual budgets and revenue targets across all organization’s technology products

Provide progress reports to clients and management through forecasting and tracking of key account metrics

Ensure delivery of complete customer solutions working with all internal stakeholders such as Engineering, Operations, Finance and Products.

Work with our Brand and Marketing team to develop customer-centric promotional materials

Build and maintain strong relationships with key decision makers at all necessary organizational levels.

Design solutions supported by product pitch documentation.

Educate customer on our solutions to enhance revenue through cross-selling.

Remain current and report on industry trends, changes, and competition.

Academic Qualifications & Experience

BS/BA Degree or equivalent.

At least 3 years of proven work experience.

Proven account management or other relevant experience preferably at a Financial Services and/or Technology level

Proven ability to manage multiple projects at a time while paying strict attention to detail

Strong Word and PowerPoint presentation skills; proof will be required

Technology sales preferred, strong digital understanding, especially around mobile

Knowledge of solution and value-based selling techniques

Accurate budgeting and forecasting skills

Ability to communicate effectively with sole proprietorships, as well as high-level executives using articulate value propositions

Strong teamwork skills required to successfully work in a matrixed environment

Competencies and Attributes / Skills

Creativity, innovation and ability to address customer problems

Multitask with attention to detail

Communicate well both verbally and in writing

Display empathy and emotional intelligence; listen carefully

Interpersonal skills

Negotiation and problem solving

Strategic thinking and analytical skills

Working knowledge of software development best practices

Ability to work under pressure

Self-drive and result oriented

How to Apply

Applicants who meet the requirements stated above should send their updated CV and cover letter (indicating why you feel you would be a good fit) with a day –time Telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Digital Product Sales Manager on the Subject line.

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