Human Capital Outsourcing Limited Operations Manager Jobs in Kenya

Human Capital Outsourcing Limited Operations Manager Jobs in Kenya; On behalf of our client a microcredit/microfinance we are looking to hire an Operation Managers. The ideal candidate will have an ability to manage and maintain a high performing team and culture. The candidate should have a track record of managing sales performance within a microcredit or microfinance set up. You will be responsible for managing daily branch operations, ensuring a high standard of customer service delivery and management of all staff at the branch to ensure optimum productivity.

Responsibilities:

✓ Carrying out opening duties by, heading team briefs and assigning employee their tasks for the day.

✓ Supervising and manage staff at the branch level and ensure their performance targets are met.

✓ Managing office operations such as rent payments, permits, petty cash and any other payment.

✓ Training and coach new staff so that they understand company products and services

✓ Overseeing and monitor the performance of staff portfolios.

✓ Analyzing the market and advise on risks and how to mitigate them.

✓ Assessing local market conditions and identify current and prospective opportunities.

✓ Ensuring branch goals and targets are met.

✓ Market the branch within the community to attract business.

✓ Carry out closing duties by reconciling daily collections, disbursements and ensuring they are captured correctly on the system.

✓ Travel across the area for business development

Requirements:

✓ Bachelor’s degree in business administration or any other business- related course.

✓ Minimum of 3 years of experience in leadership specifically from a microfinance/microcredit Industry a MUST.

✓ Ability to manage multiple sales team and deliver results.

✓ Ability to work under pressure.

✓ Strong leadership skills.

✓ Proactive and good listener.

✓ Great English written and verbal communication skills.

✓ Good performance management skills.

✓ Superior organizational and time management skills.

✓ High Computer skills.

✓ Good track records of delivering sales targets.

How to Apply

For more information and job application details, see; Human Capital Outsourcing Limited Operations Manager Jobs in Kenya

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