HTS Farms Global Nigeria Limited Customer Service Representative Jobs in Nigeria

HTS Farms Global Nigeria Limited Customer Service Representative Jobs in Nigeria



About the Job

  • We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.

  • As a Customer Service Representative, you will be responsible for providing exceptional service to our valued customers and ensuring their satisfaction with our products and services.

    Responsibilities

  • Respond to customer inquiries and provide accurate information about our products, services, and policies

  • Assist customers with order placement, tracking, and returns

  • Resolve customer complaints and issues in a timely and professional manner

  • Collaborate with other departments to address customer concerns and improve overall customer experience

  • Maintain customer records and update relevant information in our CRM system

  • Identify opportunities to upsell or cross-sell products and services to customers

    Requirements

  • Previous experience in customer service or a related field is preferred

  • Excellent communication skills, both written and verbal

  • Strong problem-solving abilities and the ability to think on your feet

  • Proficiency in using customer service software and CRM systems

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

  • Flexibility to work evenings, weekends, and holidays as needed




    How to Apply

    Interested and qualified candidates should send their CV and Cover Letter to: careers@htsfarms.ng using the Job Title as the subject of the email.

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