HRBP Branch Manager Jobs in Nigeria

HRBP Branch Manager Jobs in Nigeria

Job Overview

Responsible for the Branch Growth, Profitability, Sales, Service and Personnel Management in line with assigned Budget and the Access Way

Job Responsibilities

Oversee EMS and other branch meetings

Regular environmental scanning to identify business opportunities.

Ensure collaboration amongst all units of the branch.

Ensure the branch has adequate work tools.

Ensure efficient and timely service delivery at all touchpoints in line with the bank’s service grid.

Drives branch budget.

Customer engagement (Physical and Virtual).

Review and recommend loans for approval

Manage loan portfolio.

Responsible for the teams Sales/Service plan.

Ensure the branch ambience is in line with the Bank's standard

Periodic review of direct reports

Prepare and present branch performance

Conduct business premises spot check

Key Performance Indicators

Daily Activities:

Review of outer business premises, civil guards dressing and ATM gallery.

Conduct EMS and review of daily volume report.

Review and confirmation on previous days performance of account officers.

Customer engagement (virtual) to Top 20 branch customers.

Visit identified 5 customers/prospects.

Monitor the CLOSA agents- their activity and overall performance.

Review of Pre-call memos

Review and recommendation of loans

Review and approval of branch expense.

Weekly Activities:

Participate in weekly cluster marketing storms/street mapping

Meeting with Branch Unit Heads.

Deployment and monitoring of the weekly floor manager.

Product knowledge sharing sessions.

Monthly Activities:

Loan Book Review.

Prepare and present Monthly Performance Review

Business premises spot check (Internal and External).

Skills / Knowledge / Requirements

A good First Degree in any discipline and a Master's degree. A professional qualification will be an added advantage

At

least 6 years experience in sales, customer service, including at least 1 year in a supervisory role.

In-depth knowledge of retail policies, procedures, and branch operations.

Strong Credit/Financial Analysis Skills

Understanding of lending regulations.

Ability to influence, motivate, and train others

Problem solving skills.

Effective communication/Presentation skills

Good Interpersonal Skills

Conflict Management Skills

Managerial/Administrative Skills

Team building.

Enablers:

Infopool Process Maker Mobile CRM

PowerBI Fintrak Credit360 Moneytor
pi360 Service Desk

Dynamics 365 CRM Self-Service Portal

Notification of imminent maturities (Risk Assets & FD),

Realtime notification of volume movement (N5m and above)

How to Apply

Interested and qualified candidates should send their CV to: hrbplimited@gmail.com using the Job Title and Location as the subject of the email.

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