HR Studio Pty Travel Planner Jobs in South Africa

HR Studio Pty Travel Planner Jobs in South Africa

We’re looking for…

A Travel Planner to join our client’s team, a terrific opportunity for an experienced, curious, and fun-loving professional, creating seamless travel experiences for our guests.

Who are you?

Driven, curious, mad-about-guests and loves creating unforgettable journeys for others

Good working knowledge of the complexities of travel within East Africa

Fastidious attention to detail

Fanatical about service and delighting guests 24/7

Articulate both in the written and spoken word

Motivated, proactive and doesn’t need to be micro-managed

Naturally empathetic and easily holds others’ concerns

Work well under pressure and can keep your sense of humour in a crisis

Can naturally assimilate the clients brand and its core values of Respect, Honesty, Courage, Joy & Ubuntu, including their approach to transparency and teamwork

What’s the role?

You will be responsible for:

Responding timeously and courteously to enquiries from all over the world

Interpreting often-vague requests and translating them into travel plans

Curating every element of an itinerary according to guests’ personal preferences and tastes (and budgets!)

Enquiring, holding, and booking partner travel arrangement within East Africa, including air,
ground transport, accommodation and other services

Ensuring booking details are accurately

reflected in the system, including quoting, invoicing,
and guest information and other pertinent details

Providing real-time, internal feedback on guest logistics while in-country

Liaising with the finance team to ensure collections are timely, yet communicated kindly

Boxes to tick…

Matric

Tertiary Qualification

Demonstrable knowledge of high-end East African accommodation providers & travel logistics, including well-established relationships with stakeholders

At least 10 years of relevant experience in the tourism or hospitality industry, including a position as a travel planner for a tour operator or guest-facing travel provider

Experience working with ResRequest or similar reservations or tour operating systems

How to Apply

For more information and job application details, see; HR Studio Pty Travel Planner Jobs in South Africa

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