HR Studio Pty Group & Special Interest Travel Planner Jobs in South Africa

HR Studio Pty Group & Special Interest Travel Planner Jobs in South Africa

We’re looking for…

An experienced Group & Special Interest Travel Planner to join our client’s team. It’s an exciting opportunity for a detailed professional to oversee all group reservations, including, but not limited to: travel arrangements, experiences and programmes, as well as travelling to Kenya to be on-property to run the smooth operations of these complex itineraries for their guests.

Who are you?

Driven, curious, guest-focused and love creating unforgettable journeys for groups of travellers

Have a fastidious attention to detail and delight in the alignment of even the smallest of components

Fanatical about service and delighting guests 24/7

Have a good working knowledge of the complexities of travel within East Africa

Articulate both in the written and spoken word

Motivated, proactive and doesn’t need to be micro-managed

Naturally empathetic and can easily hold others’ concerns

Work well under pressure and can keep your sense of humour in a crisis

Can naturally assimilate the clients brand and its core values of Respect, Honesty, Courage, Joy & Ubuntu, including their approach to transparency and, most importantly, teamwork

What’s the role?

You will be responsible for:

Responding timeously and courteously to enquiries from all over the world

Interpreting often-vague requests and translating them into travel plans

Curating every element of an itinerary according to guests’ personal preferences and tastes (and budgets!)

Hosting group bookings at the clients properties in East Africa

Managing group terms and conditions

Gently steering guests and trade

partners through the often stressful booking process

Converting enquiries into confirmed itineraries

Enquiring, holding, and booking partner travel arrangements within East Africa, including air, ground transport, accommodation and other services

Ensuring booking details are accurately reflected in the system, including quoting, invoicing, guest information and other pertinent details

Providing real-time, internal feedback while guests are in-country

Liaising with the finance team to ensure collections are timely, yet communicated kindly

Ensuring system database integrity when quoting

Other duties as directed from time to time by the Travel Manager

Boxes to tick…

Matric

Tertiary Qualification

Demonstrable knowledge of high-end East African accommodation providers & travel logistics, including well-established relationships with stakeholders

At least 10 years of experience in the tourism or hospitality industry, including relevant experience such as a group travel planner or an on-property events planner

Experience working with ResRequest or similar reservations or tour operating systems

How to Apply

For more information and job application details, see; HR Studio Pty Group & Special Interest Travel Planner Jobs in South Africa

Find daily jobs in South Africa. Jobs - South Africa jobs. Search our career portal & find the latest South African job positions, career opportunities & jobs in South Africa.

Jobs in South Africa - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in South Africa.

Find your dream job from 1000s of vacancies in South Africa posted and updated daily - click here!