Hotel Operations and F&B Manager Jobs in Nairobi, Kenya

Hotel Operations and F&B Manager Jobs in Nairobi, Kenya

Our client is a boutique 4 star hotel in Nairobi.

They seek to hire an Operations and F&B Manager to take full charge and manage the daily operations of the Hotel.

Salary: KES 100,000 – 200,000 (depending on experience)

Location: Nairobi.

Responsibilities

Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc)

Taking charge of F&B responsibilities and ensuring smooth operations

Support the General Manager and file regular reports on operations as may be required.

Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors.

Inspecting all departments for SOP implementation.

Inspecting all departments with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.

Assessing and reviewing customer satisfaction and service recovery process.

Support and work with all Head of Departments in all aspects of running the hotel

Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.

Lead and motivate the team and ensure the best work environment

Recruiting, training and monitoring staff
Planning work schedules for individuals and teams

Dealing with customer complaints and comments
Conduct regular operations team meeting with HODs to discuss routine operational matters, sales targets and customers’ feedback.

Meet all dept. heads to

review & train the staff to upkeep the human capital.

Identifying staff learning needs and assisting with development

Providing timely and constructive feedback to all direct reports as and when required either formally or informally.

Responsible for the overall management of the operation of the hotel.

Ensuring compliance with licensing laws, health and safety and other statutory regulations

Qualifications and Skills

Degree in Hospitality Management

At least 5 years’ experience in a senior operations role and F&B in a busy and reputable hotel brand.

Strong F&B experience

Proven experience in leading a large team and creating a culture of merit and high performance

How to Apply:

If you possess the necessary qualifications and experience as outlined above and are up to the challenge, please send us your application clearly quoting “Hotel Operations and F&B Manager” to info@leeandmyles.com so as to reach us on or before 15th February 2019.

Only shortlisted candidates will be contacted.

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