Hotel / Hospitality General Manager Job in Somalia

Hotel / Hospitality General Manager Job in Somalia

Job Title: General Manager – Hotel / Hospitality

Location: Somalia

Duties and Responsibilities

Oversee the operations functions of the hotel, as per the Organizational chart.

Hold regular briefings and meetings with all heads of departments.

Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.

Lead all key property issues including capital projects, customer service and refurbishment.

Handling complaints, and oversee the service recovery procedures.

Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.

Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.

Ensure all decisions are made in the best interest of the hotels and management.

Deliver hotel budget goals and set other short and long term strategic goals for the property.

Developing improvement actions, carry out costs savings.

A strong understanding of P&L statements and the ability to react with impactful strategies

Closely monitor the hotels business reports on a daily basis and make decisions accordingly.

Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.

Maximizing room yield and hotels / resort revenue through innovative sales practices and yield management programs.

Prepare a monthly financial reporting for the owners and stakeholders.

Draw up plans and budget (revenues, costs, etc.) for the owners.

Helping in the procurement of operating

supplies and equipment, and contracting with third-party vendors for essential equipment and services.

Act as a final decision maker in hiring a key staff.

Coordination with HOD’s for the execution of all activities and functions.

Overseeing and managing all departments and working closely with department heads on a

daily basis.

Manage and develop the Hotel Executive team to ensure career progression and development.

Be accountable for responsibilities of department heads and take ownership of all guest complaints.

Provide effective leadership to hotel team members.

Lead in all aspects of business planning.
Respond to audits to ensure continual improvement is achieved.

Corporate client handling and take part in new client acquisition along with the sales team whenever required.

Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Prerequisites:

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Education:

A university degree in hotel management or a related field with Experience in opening, managing or repositioning a hotel with a clear track record. Excellent computer system skills.

Experience:

At least 10 to 15 years of experience in the hospitality industry, with significant luxury and international experience, ideally including experience in remote locations. And 5 years of experience as a General Manager or Asst. General Manager.

How to Apply

Interested candidates are invited to strictly email their cover letter and CV to careers@hrmconnection.com before end of day 14th December 2019.

Only short listed candidates will be contacted

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