Hotel General Manager Jobs in Mombasa
Hotel General Manager Jobs in Mombasa
Position: General Manager
Location:
Mombasa
Industry:
Hospitality
Our client, a 3-star hotel which is one of the biggest attractions that offers impeccable service and all the essential amenities is looking to recruit a General Manager.
Duties and Responsibilities
Oversee the general operations of the hotel
Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
Lead all key property issues including capital projects, customer service and refurbishment.
Handling complaints and oversee the service recovery procedures.
Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget.
Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
Ensure all decisions are made in the best interest of the hotels and management.
Deliver hotel budget goals and set other short- and long-term strategic goals for the property.
Developing improvement actions, carry out costs savings.
Closely monitor the hotels business reports on a daily basis and take decisions accordingly.
Prepare a monthly financial reporting for the owners and stake holders.
Draw up plans and budget (revenues, costs, etc.)
Helping in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment and services.
Overseeing and managing all departments and working closely with department heads on a daily basis.
Be accountable for responsibilities of department heads and take ownership of
all guest complaints.
Provide effective leadership to hotel team members.
Lead in all aspects of business planning.
Respond to audits to ensure continual improvement is achieved.
Corporate client handling and take part in new client acquisition along with the sales team whenever required.
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
Qualifications and Experience
A Degree in Hotel Management or a related field
At least 15 years’ experience in the hospitality industry, with significant luxury and international experience
The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
Available to work when needed, including weekends, holidays, and nights.
And least 7 years of experience as a General Manager or Asst. General Manager.
How to Apply
Interested candidates should apply online by 5th February 2019
NB: Flexi Personnel does not charge candidates for job placement
For more information and job application details, see; Hotel General Manager Jobs in Mombasa
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