Hotel Food & Beverage Manager Jobs in Kisumu, Kenya

Hotel Food & Beverage Manager Jobs in Kisumu, Kenya

Our client is a premier 4-Star Hotel in Kisumu.

They seek to hire a mature and experienced person in the role of Food & Beverage Manager.

Job Purpose:

Plan, organise, control and guide the activities in the F&B department so as to ensure the delivery of quality service to the hotel customers and increased profitability for the organisation. Provide leadership and direction to the department

Key Responsibilities

Initiating and implementing the department’s operating standards and procedures for the smooth running of the department

Ensuring the maintenance and the delivery of quality standards that comply with the health and safety measures for the department

Managing the staff complement so as to guarantee its smooth running and efficiency.

Managing the staff performance and career growth

Resolving customer complains/ assessing customer feedback and corrects

Giving guidance on new and innovative menu and services to meet customer expectations. Training on new menu

In liaison with Food Production, manage the dining reservations in respect to menu, pricing and special packages and keep within budget

Marketing the Hotel products so as to achieve the financial goals of the hotel

Acting as the duty manager

Addressing customer feedback

Any other duties delegated by the General Manager

Job Requirements

Communication – The ability to communicate clearly and persuasively, orally or in writing
Team orientation – ability to work cooperatively with other members of the team (HODs) with a full understanding of the role to be played

as a team member

People management – Ability to manage and develop people and gain their trust and cooperation to achieve results. Managing resources, people, programmes and projects

Leadership – Capacity to inspire individuals to give of their best to achieve the desired results

Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.

Business awareness – Capacity to understand the business needs and priorities of the organisation and the capacity to identify and explore business opportunities.

Knowledge, Qualification and Experience

University Degree in Hotel and Hospitality Management

5 – 7 years’ experience in the hotel industry in comparable roles

Knowledge of ISO & FSMS standards is an added advantage

Strong People Leadership skills

How to Apply

Qualified candidates are advised to send their applications to info@leeandmyles.com quoting “Food & Beverage Manager” on the email subject line.

Applications should reach us not later than 30th October 2019.

Position shall close automatically once suitably qualified candidates are found.

Only shortlisted candidates will be contacted.

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