Hotel Executive Housekeeper Jobs in Kenya

Hotel Executive Housekeeper Jobs in Kenya

Our client is a 4-Star Hotel in Nairobi and seeks to hire suitably qualified person in the role of Executive Housekeeper.

The purpose of the job is to plan and coordinate the housekeeping activities to ensure that the hotel’s accommodation facilities are maintained at the expected level of hygiene and cleanliness and that the guest requirements in the rooms and public area (washrooms, corridors, stairs, and guest lounge) are provided.

Location:

Nairobi

Key Responsibilities

Implementing the department’s operating standards and procedures for the smooth running of the department

Ensuring the maintenance of quality standards and ensure safety, comfort.

This covers the general cleanliness of the rooms and the corridors, the linen, furniture and all other amenities in the hotel rooms

Managing the department’s staff complement so as to guarantee its smooth running and efficiency.

Managing the staff performance and career growth.

Addressing any issues raised in the customer feedback reports and making suitable recommendations where applicable in regards to housekeeping.

Preparing a daily report to front office on the room occupancy

Reporting any maintenance to be done and follow up with maintenance

Managing pest control internally

Any other duties delegated by the General Manager

Requirements

Communication – The ability to communicate clearly and persuasively, orally or in writing
Team orientation – ability to work

cooperatively with other members of the team (HODs) with a full understanding of the role to be played as a team member

People management – Ability to manage and develop people and gain their trust and

cooperation to achieve results.

Leadership – Capacity to inspire individuals to give of their best to achieve the desired results

Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.

Qualification

Degree in Hotel and Hospitality Management

Diploma in housekeeping techniques

Hotel Management experience

Over 5 years’ experience in the hotel industry in comparable roles.

How to Apply

Qualified candidates who meet the criteria set above are advised to send their applications to info@leeandmyles.com so as to reach us on or before 15th November 2018.

Please quote “Executive Housekeeper” in your email subject line.

Only shortlisted candidates will be contacted

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