Hoggers Senior Branch Managers Jobs in Nairobi Kenya

Hoggers Senior Branch Managers Jobs in Nairobi Kenya

Job Summary

The job holder is responsible for overseeing restaurant floor activities and ensuring maintenance of agreed standards.

All activities will comply with all legal, Brand, SOPS and professional requirements.

Responsibilities

Oversee the managing FOH staff and having sectional meetings with staff

Ensure all the departments are well stocked for the day and handle their issues and quality

Assist when necessary on the floor when BOH duties are completed

Handle disciplinary issues at the floor level and escalate when need be

Make restaurant supply orders to supplier and CPU accordingly

Plan and forecast on the stocking of products for the dayA

Perform daily banking functions

Conduct performance management for restaurant employees

Ensure all the restaurant documentations are up to date and renewed accordingly

Implementing, and instilling in their teams, company policies, procedures, ethics, etc;

Handling customer complaints and queries;

Working to ensure standards of hygiene are maintained and that the restaurant complies with health and safety regulations;

Ensuring high standards of customer service are maintained;

Preparing reports and other performance analysis documentation;

Reporting to and attending regular meetings with area managers or head office representatives;

Operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, Cleanliness and security;

Financial management: planning and working to budgets, maximizing profits

and achieving sales targets set by head office, controlling takings in the restaurant

Qualifications

Degree in Hotel Management or related field from a recognized Institution

Must be computer literate

3-5 years’ experience in Food and Beverage service with a managerial experience of not less than 2 years;

Knowledge in budgeting, forecasting and management of costs

Be conversant with advanced principles of food and beverage management, revenue management and cost control.

Communication and leadership skills

Ability to manage personnel and meet financial targets

Guest-oriented and service-minded

How to Apply

If you are interested in the position and have the skills and talents we are looking for, please send a copy of your updated resume, salary expectation and relevant documents to jobs@steers.co.ke with the job title PERSONAL ASSISTANT/ADMINISTRATOR to the subject before close of business 18th January 2019. Only successful candidates will be contacted.

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