HIAS Refugee Trust of Kenya Field Office Coordinator Jobs in Kenya

HIAS Refugee Trust of Kenya Field Office Coordinator Jobs in Kenya

Position Summary:

HIAS Kenya is seeking a Field Office Coordinator to spearhead the implementation of all project activities in the Kawangware field office to ensure the interventions to vulnerable and at-risk refugee clients in emotional and psychological distress are provided to beneficiaries respectfully, while upholding their dignity. The field office coordinator will be working under the direct supervision of MHPSS Program Manager and will be part of the Senior management team.

Essential Functions:

Managerial Functions

Overall planning, directing, and supervising the Kawangware Team, including their day-to-day protocol work, ensuring smooth functioning of operations and administration of the Field office

Monitoring the efficient use of the organizations resources, active representation of the organization in sector related meetings and forums as required

Developing and maintaining partnerships with external organizations and the government

Ensuring the adherence of staff to existing Standard Operating Procedures and policies for all administrative and program activities

Developing and implementing HIAS project work plan.

Ensuring appropriate scheduling of clients to the respective staff in the field office

Ensuring adherence to HIAS policies, procedures, ethics, professional standards and best practices that bring in operational efficiencies and improve service delivery and client satisfaction

Organizing regular staff meetings in the field office

Conducting performance appraisal your staff under my supervision and provision of timely feedback to staff

Support Psychosocial Functions

Ensure the provision of individual and group counseling services and other short term therapeutic services to refugees referred to the field office and keep continuous counseling notes

Ensure appropriate psychosocial assessment and diagnosis of all the psychological cases are in line with the DSM-V and ICD-10, WHO Mental Health Atlas among others

Oversee counseling treatment programs and ensure the provision of technical assistance and training for staff in order to establish and maintain appropriate treatment protocols resulting in the increase of the recovery of clients in line with national and international standards and guiding principles by UNHCR, IASC, SPHERE Project WHO among others

Maintain trackers for all program activities conducted at the field level.

Review all social and psychological assessments reports generated by field staff and ensure they are forwarded to the MHPSS Program manager for further review and submission to UNHCR or others.

Coordinate resolution of any crisis in the office that may arise in relation to clients in distress

Participate in designing, implementation, monitoring and evaluation of HIAS projects.

Reporting

Responsible for timely, quality and comprehensive field reports, reviewing and analyzing

of all psychosocial assessments, GBV reports and drawing out of emerging trends and issues to inform in program planning and decision making.

Provide weekly, monthly, and quarterly reports and data to the MHPSS Program Manager highlighting office performance, progress against targets and client needs

Provide a success story monthly for purposes of web updates and fundraising

Ensure up to date record keeping and maintain an impeccable physical filing system of clients’ files

Ensure proper and timely accounting of all project activities monies advanced to Field Office Staff.

Ensure field office staff have updated their assessment and counselling cases in the HIAS Case Management system and regularly update any actions taken to support clients.

Coordination, Partnership and Networking

Develop and maintain partnership and network with external organizations and the government and keep a proper database

Assessing refugees in need of psychiatric care, referring for needed services and monitoring their progress.

Following up and monitoring all referral cases and ensuring timely turnaround of assessment reports and other interventions.

Attend sector related forums as required

Proactively coordinate with the MHPSS Program Manager and Program Coordinator to ensure active follow ups on accounts receivables

Attend all relevant internal and external meetings

Qualifications & Requirements:

A minimum of bachelor’s degree in counseling psychology, Community Development or Social Work from a recognized university.

A minimum of 5 years Working Experience

Ideal candidate should have keen awareness and a good knowledge of psychosocial issues and the complexities of working on these issues with a refugee population

Experience in management and supervision of teams.

Good team player with excellent cross-cultural interpersonal skills; proactive and able to work under minimal supervision while exercising diplomacy, flexibility, and assertiveness.

Ability to confront and discuss sensitive issues with respect and able to uphold high standards of confidentiality.

Strong analytical and report writing skills and proven ability to conduct assessments

Knowledge in Accountability to Affected Populations

Knowledge in PSEA

How to Apply

For more information and job application details, see; HIAS Refugee Trust of Kenya Field Office Coordinator Jobs in Kenya

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